WellBeforeReviews of wellbefore.com

Response from WellBeforeJul 4, 2022

Hey Sarah! Thank you for expressing your concerns. We sincerely understand where you're coming from, thus, we make sure to print the mask's standard on the bottom edge of our KN95 masks as well as the Certificate of Conformity found in every individually wrapped mask. If you have more questions about this, feel free to reach out to us through any of our platforms and we will be more than happy to help. Stay safe!

Response from WellBeforeJul 4, 2022

Hey Charlene! Thank you for this wonderful and kind feedback. We're quite happy to read you are satisfied with the mask's design and quality. We sincerely understand just how important these items are for our dear customer's well-being, therefore, we always aim to provide comfort and quality. We will always be here for you! Stay safe.

Response from WellBeforeJul 4, 2022

Hey Lauren! Thank you so much for your review! Your kind words and patronage are sincerely appreciated. We're so happy to hear you find the fit to be just as comfortable as we do. Stay safe!

Response from WellBeforeJul 3, 2022

Thank you so much, Esther! We're so happy to hear you've been satisfied with our services. As a family-owned business, we deeply care for each and every customer and thus are always happy to assist with these important items. Stay safe!

Response from WellBeforeJul 3, 2022

Thanks for your honest review! We're glad you've had positive experiences with our company. As for the mix up in color, someone from our team will reach out to your shortly to help you with your problem. Stay safe!

Response from WellBeforeJul 3, 2022

Thank you so much! We always aim to create quality masks that fit our customers needs. We're glad you find the adjustable ear loops helpful and feel protected in our masks. Again, thank you for your kind words and take care!

Response from WellBeforeJul 4, 2022

Hi Quentin, we are sorry to know you had issues with our logo on the masks, and we hope our clarification help to solve this concern. The main reason of why the masks are labeled with our logo is due to the laws implemented on masks, which states the respiratory devices must have a determined number of details printed on them, and in case of the KN95 masks are: The company's logo The standard procedure applied The model of the mask Once again, we are doing our best to follow the instructions placed for each product we distribute so our customers can rest assured they are getting authentic, legal medical supplies. We hope this had clarified your concerns. If you have any other, feel free to reach out to us through our customer service channels. Regards,

Response from WellBeforeJul 3, 2022

Thank you for taking out the time to review our products! We're glad to know that your order arrived quickly and the masks fit you well. Take care!