WellBeforeWellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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9,926 approved reviews, newest moderated first
SLF
My favorite thing about the WellBefore masks is the fit and the selection of colors. Ordering is super easy.
Response from WellBeforeJan 13, 2026
Thank you for your wonderful review! We’re delighted to hear that you love the fit and color selection of our masks, and that you find ordering easy. Your feedback means a lot to us, and we truly appreciate your support!
Kris G.
Package delivery was on time, WellBefore sent a heads up regarding the way to track the package, and a notification upon arrival. The masks are well made and comfortable to wear. I can count on this company everytime.
Response from WellBeforeJan 13, 2026
Thank you so much for your kind review! We’re thrilled to hear that you can rely on us and that your order arrived on time with helpful notifications. It’s wonderful to know that you find the masks well-made and comfortable. We truly appreciate your support!
Myra M.
New white packaging is more plastic-like than old green packaging. Sometimes I open a mask-package & put it on when I'm out. I need a scissors to get new packages open, and I don't have a scissors when I'm out. There doesn't seem to be any little cut-out along the edge of the package that tells you you can tear it from that place.
Maria B.
Received so many emails within 2 days from wellbefore after ordering that my e-mail identified it all as junk mail. Shipping was very slow. I’ll be sticking with Breatheteq as my go-to.
Response from WellBeforeDec 16, 2025
Hi Maria, thank you for your feedback. We see that your order was placed on December 9th with an estimated delivery of December 19th and currently on its way to you. Both your order confirmation and shipping confirmation emails were sent at the time of purchase. We’ll reach out to you privately to ensure you have all the details and help track your order.
Gail G.
Quick fast delivery with shipping at a reasonable price
customer
My order hadn't arrived on time but then customer service reached out and rushed out a new order. The masks are great quality and comfortable to wear with my glasses.
Karen
I only order 1 item 1 time but I've been sent 3 and pd for 3. Please do not keep sending. I have more than enough.
Response from WellBeforeDec 16, 2025
Hi Karen, We wanted to follow up regarding your subscription. As per our records, your subscription was canceled on December 11th, and you do not have any upcoming shipments. Since we are a family-owned small business, we take our reputation very seriously. We would greatly appreciate it if you could kindly update your Trustpilot rating to 5 stars, reflecting the resolution of your concern. We also tried reaching out by phone but were only able to reach your voicemail. If you have any further questions or concerns, please feel free to reply to this email, and we’ll be happy to assist. Warm Regards
customer
I have not received them AND I get way too many emails from you asking how the process went
Response from WellBeforeDec 15, 2025
We’re very sorry for the experience and completely understand your frustration. Your order has already shipped and is currently on its way with the carrier. Someone from our team will also be reaching out to you directly to ensure everything is on track. Regarding the emails, these were sent because the account was signed up for our marketing updates. We’ve made sure you will no longer receive these emails moving forward. We truly apologize for the inconvenience and hope to make this right. Thank you for your patience.