WellBeforeWellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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9,926 approved reviews, newest moderated first
acupuncturist
Straighforward ordering and very prompt shipping. The product looks great.
Response from WellBeforeJan 10, 2026
Thank you for your review. We’re glad to hear that you found ordering straightforward, appreciated the prompt shipping, and are happy with the product. We truly appreciate your support!
Jennifer L.
Fast and accurate, decent price.
Response from WellBeforeJan 10, 2026
Thank you for your review. We’re glad to hear you found our service fast, accurate, and reasonably priced. We appreciate your support!
JR
My order changed before shipping but the customer service team was helpful and worked to remedy my order! Not the fastest shipping so something to keep in mind if taking any trips or high risk travel/events. Would recommend ordering a few weeks in advance. Also tried the head strap KN95’s and the non-rubber cloth like straps unfortunately did not feel like it provided the tightest or most secure fit, the rubber stapled head-straps ones do feel more secure in that regard. Overall the earloop ones my housemates and I use often.
Response from WellBeforeJan 10, 2026
Thank you for your detailed review and feedback. We’re glad our customer service team was able to assist and resolve your order issue. We appreciate your insights on shipping timing and mask strap types—these are very helpful for others considering their options. Your recommendations and thoughtful comments mean a lot to us, and we’re grateful for your support!
Ariel
We appreciate receiving masks through WellBefore’s donation program. It was easy and straightforward to make a request. WellBefore was transparent that the masks currently available for donation had recently expired but had been tested to maintain filtration efficiency. Buying masks would be a financial hardship for our organization, and we’re grateful for the masks WellBefore provided that will keep our community safer.
Response from WellBeforeJan 10, 2026
Thank you for sharing your experience. We’re glad the donation program was able to support your organization and help keep your community safe. We appreciate your kind words and are grateful to play a part in supporting important work like yours
Catherine W.
The fact that it comes to me in 2 to 3 days. Thank you
Response from WellBeforeJan 10, 2026
Thank you for your review. We’re glad to hear that our fast 2–3 day delivery has been convenient for you. We truly appreciate your support!
mary W.
I thought the product was see through and it was not. I sent an email that I want a refund but no ene has responded.
Response from WellBeforeDec 26, 2025
Thank you for your feedback. We’re sorry for any confusion regarding the product. We wanted to let you know that your refund has already been processed and should be reflected on your original form of payment shortly, depending on your bank’s processing time. We appreciate your understanding and hope to assist you again in the future.
Edward O.
They sent me the wrong item I paid for. I asked them to correct the problem or refund me. I asked for a paid return label to send back the incorrect item and I never received that also. Instead they changed the wording, price and pictures of the item to something different on their website to make it look like I made and/or the mistake of what I bought.
Response from WellBeforeDec 25, 2025
We sincerely apologize for the inconvenience and confusion regarding your order. We want to assure you that your refund has already been processed, and we appreciate your patience as we worked to resolve this. Thank you for bringing this to our attention — your feedback helps us improve.
Lee C.
Great deal and arrived very quickly! Will buy from them again.
Response from WellBeforeJan 10, 2026
Thank you for your review. We’re glad to hear you were happy with the deal and the fast delivery. We look forward to serving you again!