Anonymous
Delayed shipping.
Delayed shipping.
Response from WellBeforeFeb 13, 2023
Hi customer, we're sorry to know you had this delay with your package. If you allow us to clarify, after verifying your order, this was placed on February 9th, and processed/shipped to UPS, and from there our promise is to deliver within the next 5-10business days, which is on or before February24th (we showed this info in the invoice at the moment you've paid). However, we are happy to announce UPS has shown some updates on your package, and they made another promise to deliver the package on February 16th. We truly expect this give you peace of mind your order is in transit and within the timeframe we promise. However, if by any chance your order gets delayed and does not show up at February 24th in the worst case scenario, you can reach out to our customer service lines. We are available and happy to help 24/7 and 1 click away to provide assistance. For now, we wish you the best, and stay safe!