WellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
wellbefore.com
Website
wellbefore.com
Category
Health Equipment
Location
Farmers Branch, Texas
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 98% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
You product is wonderful. However the cost of s/h was more than I am willing to pay.
Response from WellBeforeSep 29, 2023
Hello Treva!
Thank you for the kind words.
If you don’t mind, would you please help us by reviewing our products and services on Trustpilot or Facebook? We know you’re busy, but we truly appreciate you taking the time to leave a review. Each piece of feedback helps our business continuously improve.
If you need help, feel free to reach out any time. We’re more than happy to assist you!
CR
Carol R.
Prompt delivery and excellent product.
Prompt delivery and excellent product.
Response from WellBeforeSep 29, 2023
Hi Carol,
We are so glad to hear that our delivery is prompt and that our masks are excellent. Thank you for taking the time to leave a 5-star review. Your feedback is greatly appreciated!
Best regards,
AK
Ak
Disappointing
I usually order the 3D (KF94 Style) KN95 Mask in the black color and in regular size but decided to try the gray color this time and I was not expecting the material to be completely different and the sizing was not the same. The material is like tissue paper, wrinkled when I would put the mask on and was too large despite ordering the size i usually order. Now i am stuck with these masks that i can't wear.
Response from WellBeforeSep 28, 2023
Hey A. K!
We are so sorry to hear about the experience you've had with the Silver 3D (KF94 Style) KN95 Mask recently acquired and completely understand where you're coming from. When a change is made in the product, we understand this may not be to some customers' liking. Kindly note we always aim to keep a wide variety that our dear customers can choose from, thus, size is something we always aim to keep the same by model, to avoid these problems, so please forgive us if the most recently received batch did not meet your expectations.
Please, rest assured will make sure to share your feedback to further review our product's improvements. We usually try to contact our reviewers through their contact info, hoping to learn more about their concerns addressed but this time your review was posted as anonymous. Therefore, if you have any other comments or concerns, do not hesitate to reach out to our team. We will be more than happy to assist.
Warm regards, and stay safe!
CH
Christy
Superior quality masks and service…
Superior quality masks and service great.
Response from WellBeforeSep 28, 2023
Thank you, Christy, for this kind review!
LL
LL
Out of stock too often
Out of stock too often, totally unreliable unless you hold your own stockpile :(
Response from WellBeforeSep 28, 2023
Hi LL,
We are deeply sorry to hear about the issue experienced. As a family-owned business, we deeply care for our customers' needs and concerns and can assure you we are working our hardest to bring the unavailable items that our customers love and trust as fast as we can. We sincerely appreciate the trust you've had, and hoping to learn more in detail about this, one of our Wellness Advisors will be reaching out to you shortly. Please, stay tuned for our message.
Warm regards, stay safe!
DB
Don B.
Quick delivery and excellent product
Quick delivery and excellent product
Response from WellBeforeSep 28, 2023
Hi D,
Thanks for your kind words, we are pleased to read that you are satisfied with our quick services and excellent products. Hoping to see you around soon!
Best,
LO
Lori
good products at fair prices
good products at fair prices
Response from WellBeforeSep 27, 2023
Thank you for the feedback, Lori, this puts a smile on our face!
LR
Lisa R.
Fast and perfect
Super quick shipment, friendliest service ever, and masks are the best I’ve found for my face!
Response from WellBeforeSep 27, 2023
Thank you, Lisa, for your kind words. It makes us super happy to hear this! :)
