WellBeforeWellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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9,926 approved reviews, newest moderated first
Amara
Received great service support while shopping and checking out
Response from WellBeforeApr 9, 2026
Thank you so much for your kind words. We’re really happy to hear you had a great experience with our support team while shopping and checking out. We truly appreciate you taking the time to share this with us. If you ever need anything, we’re always here to help.
LaNeia L.
Very helpful
Response from WellBeforeApr 9, 2026
Thank you so much for your kind words! 💛 We’re thrilled to hear that we were able to provide such a wonderful experience. We’ll be sure to keep assisting you the same way. We truly appreciate your support and are always here if you need anything.
Cacey
The mask sample packs would be way more useful if they had more types of masks per pack rather than a 2-3 mask types with a couple colors of each. Especially considering the sample packs are so frequently sold out. It is nice to be able to try a couple sizes per sample pack though.
Response from WellBeforeApr 7, 2026
Thank you for your thoughtful feedback and for your kind review — we really appreciate it! 💛 We understand your point about the sample pack variety, and that’s incredibly helpful insight. Expanding the range of mask types within each pack is a great suggestion, especially to make them more useful when they’re back in stock. We’re glad to hear that the ability to try different sizes has still been helpful, and we’ll be sure to share your feedback with our team as we continue improving our sample packs. Thanks again for taking the time to share your experience — it truly helps us do better!
Darra
Fariha was wonderful
Response from WellBeforeApr 7, 2026
Thank you so much for your kind words! 💛 We’re thrilled to hear that Fariha was able to provide such a wonderful experience. We’ll be sure to share your feedback with her — it will absolutely make her day! We truly appreciate your support and are always here if you need anything 😊
Chiari L.
The masks are excellent quality, fit my small face, great value, and are comfortable. Everyone I've spoken with is absolutely lovely. As someone who has had cfs/me for 21 years, the KN95 3D Pros in small are my go to masks. I have a very small face, and I cannot wait until they come in more colors (hot pink. please hot pink, also light blue/mint)
Response from WellBeforeApr 7, 2026
Thank you so much for your wonderful review! 💛 We’re absolutely thrilled to hear that the KN95 3D Pro masks have been such a great fit for you — especially knowing how important comfort and sizing are. It truly means a lot to us that they’ve become your go-to masks, and we’re so glad our team has made your experience a positive one as well. We also love your color suggestions — hot pink, light blue, and mint sound amazing! We’ll be sure to share this feedback with our product team. Thank you again for your support and for being part of our community — we’re always here for you!
SG
Very responsive customer service. When a package got lost in transit, they worked to track it down and get a replacement sent.
Response from WellBeforeApr 7, 2026
We’re truly sorry to hear about your experience, and we completely understand how frustrating and disappointing this must be. Receiving a delivery confirmation without actually receiving the package, especially with tracking no longer updating, is certainly not the experience we want for our customers. Please know that we have already escalated this issue with the shipping carrier to help locate your package as quickly as possible. While once an order leaves our facility it is in the carrier’s possession and outside of our direct control, we are doing everything we can on our end to investigate this thoroughly. Our team is actively working on your case, and one of our Wellness Advisors will be reaching out to you shortly to make this right. We truly appreciate your patience and the opportunity to resolve this for you.
Matthew B.
My experience with you guys is good and the people that are helping me with this order or really sweet and nice I talk to some nice people on the phone with you guys and they did very well and they talk very nicely and you guys are doing very well telling me when my order is going to be shipped thank you for all you guys are doing
Response from WellBeforeApr 6, 2026
Thank you so much for your kind words—we truly appreciate you taking the time to share your experience! We’re really glad to hear that our team was able to support you and keep you informed every step of the way. Providing clear communication and friendly service is very important to us, so it means a lot to know we’re getting it right. If there’s ever anything else you need, please don’t hesitate to reach out—we’re always here to help. Warm regards,
Greg L.
My go to mask, great protection
Response from WellBeforeApr 6, 2026
Thank you so much for the fiver star review! We’re honored to be your go-to mask vendor and are glad to hear you feel confident in the protection it provides. Your feedback means a lot to us!