WeightRxReviews of weightrx.com

Unexpected price increases

I try to reach customer service by email and phone but never get a response.

The 1st shipment of the meds arrived quickly. I started the regiment with 2.5mg for 4 wks and then 5mg for 4wks. What I did not realized that the next shipment would not be automatic or that it would be more than requesting the next shipment. I started the request so that it might be directly ship to my location for the next 2 weeks. But I was not able to complete my follow-up before I left home. I returned home completed my review. I also asked for a phone number. I was asked for payment for increased meds and not given a phone number. The communication seems to be AI. I want to talk to a person. The meds have worked well and I would like to continue but I have not received my next shipment. The last email I received was Apr12. The process should be explained with the 1st shipment and the ability to talk with a doctor, nurse or pharmacist.

I paid for 12 months, after 3 months they are asking for $300 more for the next 9 months to stay on the same dosage level. Funny but this was not stated when I signed up. I am currently OUT and they keep emailing me to see if I will pay the fee. I paid it and this is taking forever for them to send me my meds now. Just when I thought this weight loss company was different, they are NOT!! Always wanting more money.

I ordered the product and completed the intake two days ago, but have not received any confirmation or any outreach regarding next steps. The site advertises same day doctor consultation. Hoping by writing this review someone reaches out to me!

Easy and quick to join, but my medication was delivered to Miami instead of Ohio. Contacted company repeatedly, but no reply or fix. Today I asked to cancel membership and get a refund. Received full refund 10/30/2023.

This is really upsetting because I really don't like writing bad reviews. I was supposed to take my second semaglutide injection this last week, but unfortunately, I haven't been able to get my prescription refilled. I've sent multiple emails to customer service and my doctor over the past couple of weeks. I completed the questionnaire for my second visit last week, and even though the doctor asked me to complete it again on Monday of this week, I had already done it the previous week. I'm going on vacation on the 24th October and need to have my medication with me. However, no one is responding to my cries for help. This is beyond frustrating because I’ve already paid for three prescriptions and no one seems to be helping me. I was thinking the delay was due to their system portal updates. However, they’re not responding to any of my emails either. Update: I was so upset with the fact that I've sent so many emails to customer service but no one ever responded so my husband told me to do the medical visit one last time before I report it to my credit card company. Lo and behold as soon as I processed the medical visit for the fifth time I received a message at 10:45 last night from the doctor saying he sent my prescription to the pharmacy. I believe they have a glitch in their system, while you’re completing the visits. if you hit on update profile, you’re visit will seem like it has been submitted, but will not go through. If you continue on and do not update your profile, your visit will go through. However, a glitch does not explain the fact that the customer service team does not respond to any emails. At the end of all of the major headaches it seems like they have a technical support issue when it comes to updating the portal in the middle of the visit.

I signed up for the 3 month option for $479. The first month was great, I completed all the paperwork required and received my medication within 6 days. It has been all downhill from there. The next month, after I updated my patient forms, they literally sent me 1/5 of the medication as the 1st month. From 100 units per week to 20 units per week. I have messaged the doctor, emailed customer service many time, and have not received any response. So for $479 I received 5 weeks worth of medicine. I feel bad for recommending this site to my friends. Definitely leaning towards scam.