WegmansReviews of wegmans.com

Shopped in Erie, PA. Had to return some bad produce, I will NOT ever buy that from Wegmans again!! I've had worms in Strawberries, old moldy berries, and gooey lettuce! And they refuse to refund if you have ever refunded before!!! I should call FDA on them for selling bad over priced food!

Horrible customer service, will not be returning as a long time customer. You can't return any real food. Crazy.

I had placed and order for a boutonnière about a week before I needed it. I called the day off to make sure it was ready and as I was about to give my name I was rudely interrupted and was told everything was ready. I go into the floral department and they don't have my order. They are still being rude to me while looking for it. I ended up having to buy a premade one that didn't look as nice. very disappointed.

Wegman’s cashier awful customer service and Wegman’s prejudice customer. My husband and I went to Wegman Hanover NJ for small grocery shopping. Eventhough the cashier “Cheryn” had finished the transaction with the customer in front us, she was still with him on his phone. Cheryn did not even acknowledge us that we were waiting. We waited for about 5 minutes, before my husband said to them that we have been waiting. The mail customer said a nasty remark that we didn’t have patience and can’t even wait for two minutes and added we were terrible people. By the way my husband is a 75 year old Hispanic and I’m an 72 year old Asian, and the cashier, Cheryn and the male customer in his 40’s are both White. He questioned my husband if he is Cuban. I responded to him that was none of his business. He looked at me in disgust and told me that I was very ugly three times, and continued telling us we were terrible people at least five times. Meanwhile Cheryn told me that was enough but didn’t say anything to the man. We were so stunned and humiliated by their insults and disrespect. While we were paying I mentioned to Cheryn that she should had acknowledged that we were waiting. Instead of apologizing she dismissed us and said she didn’t want the customer next to us to wait and so she just want us to get out of there. My husband and I are still traumatize by the insults and disrespect we experienced by Wegman’s customer and cashier. We have never been treated like this before in our life. I don’t think we will come back to Wegman again.

4/19/23 I’m a regular customer at wegmans, love the store, great employees, food always fresh, I have been to many different locations. They never fail to please. But today I felt that I was racially profiled. ( I am an African American older woman ) Went through self checkout line I was the only one checking out on that specific side. There were other customers checking out in the other self checkout line on the other side. The employee came and stood directly in front of me as though she thought I was not going to scan all of my groceries mind you in the past there have been times when I overlooked scanning an item and made it a point to take the item back into the store in order to pay for it. I’m not the one to steal, Felt very disrespected. I’m sure over the past years I’ve spent thousands of dollars at wegmans. Not a good feeling and disappointing. I did watch for a while to see if anyone else was watched, but after I was all checked out the employee who was watching me walked away. I’m an honest person. So while she was watching me someone was probably stealing.

Received watermelon that was way too ripe on the bottom with recently cut pieces on the top. Will end up throwing away most. Also, within 5 minutes of receiving the delivery, some company was soliciting me on the exact line as the Wegman’s delivery person. Did the sell my number???

Just stopped by for lunch. Paid over $20.00 for lunch. They now want 5 cents for a bag. Come on, you don't need to nickel and dime your customers.

Stop with the pop-ups; if I want to buy your chicken wings, I'll order them. Every time I click on one item on your site, the chicken wing ad pops up - MAKE IT STOP; it is out of control!