WegmansReviews of wegmans.com

I went to Wegmans at Lake grove on July 29,2025 to get the Whole Seedless Watermelon that was advertised at the price of $4.99 in their flyer that says prices are in effect July20-August 2, 2025. There was no Whole Seedless Watermelon existed for this price. Even the employee and customer service personnel have no idea that Whole Seedless Watermelon exist for that price in their store. Would avoid going there.

Brought bread that molded in less than a week. Paid $6 for it. I called customer service and was told sorry, no refunds on a perishable item. I will never buy bread from Wegmans again, unless I plan to eat it the same day!

Customer service Manager Beka (?) and other managers in the past when brought to their attention defend non disabled staff using handicapp stall with major attitude when I bring it to their attention. Sign on stall says family room or disabled. Doesn’t say staff. They just lost me and my family as customers and saved me a ton of money bc they are much more expensive than other grocery stores. Thanks Wegmans.

Straight bias I have an EBT card so I accidentally try to buy hot food until they told I couldn’t with my EBT .. fine I went back and got cold food so once I went up to the register it was a short Spanish looking girl with glasses she ran all my stuff up and just looked at me with out bagging it I look at here and said Y aren’t Yiu bagging it she just looked at me with an attitude don’t even answer me so I walked offf and told a security guy or rather one of the flutes that pays attention to the line “he totally ignored me!! So I went to another manger she heard me out but didn’t not do anything !! Reason for my complaint is the people at wegmans cater to people with money I’m only waiting this cause of the last experience I had I’ve been to wegmans plenty of times and this is the first time that this happen and it’s the wegmans on Broadway near ASTOR PLACE !

There awful greedy there billionaires an they keep gouging the customers

I placed an online order for pick up. After receiving my receipt, I noticed I was overcharged. I sent two emails and never received a response. I drove to the store and spoke to the catering dept and was told they add 15% to every item because they shop for the customer. Plus they add 20 cents for every paper bag they use. I can see adding 15% to the whole order for but each item??That's unacceptable. I don't even remember seeing that disclosed in their website. Will never shop online at Wegmans.

Customer Care is anything but that. I had ordered groceries online for delivery. Address was correctly on the delivery instructions. Delivered to wrong apartment building. Driver offered to turn around and redeliver but God forbid you try to be nice and say no thank you and just ask for where they were delivered. I went there and no groceries. Customer Care didn't offer a refund or a reorder.

Read Nothing But Reviews On How Customer Service Is Lacking From The Managers To The Cashiers At My VA Store Yet When It Comes To Hiring The Interviewers Questions Are Insane! Those Being Interrogated Under The Spanish Inquisition Faired A Better Outcome! Mind You This Was For An Entry Level Part-Time Cashiering Position Not CEO And On They Go To The Next Worker With No Expectations And High Availability To Make Their Store Look Bad Who Will Just Work Themselves Into An Early Grave At The Low End Of High Minimum Wage Til They Quit! Never Thought You Could Be Rejected For Being Too ForthComing, Engaging, And Honest But There You Have It! They Will Again Be Beating Down The Bushes For Workers When The New Hire Quits Two Weeks-Three Months In And Then Wonder Where They Went Wrong When They Continue The Cycle With All To Show For It Is Another 1-3 Star Review To Their Floundering Name! Do Better Wegmans! I Highly Doubt Your 15-16 Year Old Or 65-70 Year Old Job Prospects Went Through The Same Rigorous Interviewing Tactics You Showed Me! Makes Me Not Want To Be A Patron At Your Store Any Longer! I Will Be There Less Thank You! Not To Mention Your Prices Have Become Outrageous!