We Feed RawReviews of wefeedraw.com

Looking at the other reviews. I agree with Customer service needing to step it up, and do the right thing for the customer. Imagine your website glitching, and pushing an order out on someone who doesn't even have the space for the food, or a subscription set up, only to see catch an email, contact the company to let them know to please cancel it, and be told "No", although it was in the "preparing" stage, and not "shipped". You're kidding me right? Oh wait, my reality. Gotta love it. Good food I suppose since my dog liked the trial pack, but a glitchy website that is confusing while looking at pricing, and doesn't confirm that you're placing an order. if only I had adequate space, so fyi be cautious of what you're clicking at on this website.

Customer service isn't robust enough to handle communication with its customers. We needed to connect with them for assistance and never received a response. The human experience is missing. Their website says the fastest way to reach someone is via text and that they are "lighting fast during business hours". I attempted to reach them for two days during business hours with no return message or call. Update: After Wefeedraw replied to say they emailed me, no such email exist. Maybe it was an auto response? Again, the human experience is missing. This company and product might work for some but it's still an annoying experience if you run into a situation where you need a little help.

This food is way too expensive and I find it outrageous after all we already pay for our dogs that they think it’s OK to charge somebody $232 for only a half of the diet. So apparently it’s around 460 per month to feed your dog on this diet and that is just plain thievery.

Bella loves the food so far but I did not receive everything in my starter box. I talked to someone and e-mailed what was missing but still have not received missing items.

We started with a trial of the food and our dog loved it, our next shipment after that arrived on time. Our current shipment we still have not received and our dog ran out of food on Sunday. For the price of this food and the money that was already taken out of our account you’d think it’d be on time. Having to go buy more food to hold us over until our shipment makes it is extremely inconvenient, if this happens again we will be going with another company.

Excellent customer service. Poor quality of food. 1st delivery was shipped thawed so got a replacement. 2nd shipment my dog wouldn't touch. My thoughts and beliefs are that if you have a quality food you wouldn't need tips or tricks to get your dog to eat it. I tried them all and even the hunger 1 didn't work, she didn't touch any of her food with we feed raw products in it for 3 meals. I couldn't continue to let her starve as she wanted to eat, so after the 3rd meal with the nose turn up I stopped trying to give it to her. I even had it cut down to 1 Oz servings not the recommended 2 Oz mixed with her normal food with a topping, chicken or beef broth and other brand raw that we have been adding to her food. Don't trust the website and do more research before beginning this service as you can't leave a bad review on their website and they don't like you telling them in a text, email, or social media that your dog doesn't like their food. Hope this helps anyone out

The company took Five Days to ship out my order. And only after I contacted them about it asking why it still hadn't been shipped yet. The day I was due to receive it I receive a message saying the package had been damaged and it was undeliverable. And Magically 2 days later another one is scheduled to be delivered. There are several great raw food delivery services. This one is not worth the cost of the food.

Great food but not organic meat. I would totally pay a premium for organic but they don't even offer the choice.