Carly H.
My dog won’t touch this food to save…
My dog won’t touch this food to save her life. She has been raw fed & currently eats a combo of freeze dried raw/air dried/fresh gently cooked proteins. We don’t use synthetic vitamins so pre made raw isn’t typically an option for us. If a food uses quality synthetic vitamins it wont bother my girl but most tend not too. I thought we would try one more time to see how a food with synthetics went for her in the name of getting back to a raw diet without me having to worry to death about it being balanced when I prepare it. Now please don’t consider the fact that my dog turned her nose up at this food when making a decision to purchase or not! Stella has never once even entertained the idea of tasting any brand of premade raw food nor anything with a similar texture. Not her thing. We tried a million and one ways to try to persuade her but isn’t happening. I respect my dogs choice. I am writing this review not to tell you my dog hated it but to make it clear of one thing that meant a lot to us when dealing with this company. First off the second my delivery came which was ridiculous fast (may I add also still frozen and I live in 116 degree heat currently) , I received a text message from the company letting me know and checking in. Again after a day or two, asking me how it was going. Maybe it’s AI I dunno but after a few more days of unsuccessful raw feeding I finally replied that we were calling it quits and my dog wasn’t going for it. I got tips on how to go about it and I let them know I tried it all already. Done. I never thought to even cancel the subscription honestly nor was I aware of any guarantee they had or anything I was just replying cause I needed someone to acknowledge me and my slight frustrations, I guess. lol. Anyway, the bot or person on the other end didn’t push and informed me that they would cancel my subscription and we parted ways . I was grateful they brought that up since I never even thought about that part. I figured the money I spent on the food was a loss but only kinda cause I got someone with a rescue who will feed it and it surely won’t go to waste. To my surprise I was going through my account and saw today, a day later that my money had been refunded! I never asked for that and I appreciate it more than anyone will ever know! It’s companies like this who stand out since customer service like that is rare! Good stuff! Nice to see you stand by your products! Thank you!
Response from We Feed RawSep 2, 2026
Hi Carly, thank you so much for taking the time to share your honest review with us! We're sorry to hear that your pup didn't immediately take to her WFR meals, but it certainly sounds like she is well cared for and you know exactly what she enjoys. We sincerely appreciate you keeping us informed as you attempted to transition. We truly care about our customers and want to ensure you have all the tools you need to make a successful transition when possible. Every dog is different though and we appreciate you giving our meals a try!❤️


