customer
Gave me a great price for my used…
Gave me a great price for my used iPhone. Super fast payment.

WebTradeIn.com was founded to provide a new, safe, and straightforward method of selling and recycling electronics.
Web Trade-In LLC (webtradein.com) has 417 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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customer
Gave me a great price for my used iPhone. Super fast payment.
Shiz
Clear communications, fast testing and payout. And most of all, it wasn't a scam...! (Sad I need to say it.) Happy customers here :)
customer
Everything went exactly as expected!
HECTOR
Easy, painless, send it in the mail and wait to get paid!
Jared K.
Fantastic experience with Web Trade-In! I was looking to sell my iPhone 16 Pro Max with a broken screen, and they offered me top dollar compared with the other trade-in companies I checked. The entire process was incredibly fast and easy. I shipped my phone via UPS on Saturday, and by Wednesday I had already received my payment through Zelle. No hassle, no unnecessary delays, and everything went exactly as promised. I was honestly impressed with how smooth and quick the whole process was. I would absolutely use Web Trade-In again and highly recommend them to anyone looking to sell a phone — even one with a damaged screen. Five stars!
Response from Web Trade-In LLCSep 24, 2026
Hi Jared, Thank you so much for your kind words and for taking the time to share your experience with us! It truly means a lot to our team. We’re especially glad to hear that the process was fast, easy, and went exactly as promised. We work hard to make selling a phone as simple and hassle-free as possible, so hearing that you had such a smooth experience really means a lot to us. We truly appreciate your business and your recommendation, and we’d be more than happy to work with you again in the future! All the best, The Web Trade-In Team
Yoonus
For anyone considering this company selling your device is the way to go. I reside in Canada shipping to another country seemed skeptical… international shipping, unknown company, unsure of “ fake reviews” the moment it got delivered thats where the real panic starts “ will the company respond”, “ will i be lied too? some of these thoughts came to mind less than a full business day, I received an offer and video displaying the phone. This company is legit. No stress sell that device!
Response from Web Trade-In LLCSep 24, 2026
Hi Yoonus, Thank you so much for your kind words and for taking the time to share your experience with us! You were actually our **first customer from Canada**, so your review means even more to us. We completely understand why sending a device internationally to a company you haven’t worked with before can feel stressful, especially when you’re waiting to see what happens after delivery. We’re really glad we were able to make the process smooth and give you peace of mind with the inspection video and offer. We truly appreciate you trusting us with your device and giving us the opportunity to work with our first Canadian customer! Thank you again for your business and for recommending us. We hope to work with you again in the future! All the best, The Web Trade-In Team
Mark
Payment received the same day it was delivered. They kept me updated all throughout the process. I recommend them!
Response from Web Trade-In LLCSep 22, 2026
Hi Mark, Thank you for your kind review! We’re glad to hear that you received your payment the same day we received your package and that our updates throughout the process were helpful. We truly appreciate your recommendation and look forward to working with you again in the future! Best regards, The WebTradeIn Team
Little Ol' M.
I had three cell phones and wondered what kind of value they had. I scoured the Internet for a company with a good reputation...because I'd be mailing them in. WebTradeIn's online estimator, their shipping process, their status updates and ultimately their offer was dialed in, spot on and very much appreciated. I want to also give special appreciation to Christina, because her Customer Service was exceptional!!! I would like to offer one tip to future customers -- the US Postal Service is very finicky about sending devices with batteries -- and adamant that you can't send more than TWO devices with batteries in one shipment -- and I had three phones...so if you can CHOOSE THE UPS option, do so and save the hassle -- but this has nothing to do with WebTradeIn, other than their system might be able to notice that perhaps a user will be submitting more than two devices, so USPS will be not available (or available with two separate shipping labels). Bottom line, WebTradeIn was honorable in every way. They did not nit-pick and did not try and low ball me ultimately. They paid exceptionally quickly (I chose the Check method) and I am very pleased with the entire experience. Would absolutely use again! A top-notch experience and their Customer Service and turnaround times were very laudable. Great work!
Response from Web Trade-In LLCSep 22, 2026
Hi Michael, Thank you so much for taking the time to share such a detailed review! We’re very glad to hear that you had a smooth experience with our estimator, shipping process, status updates, and final offer. Christina will be especially happy to hear your kind words about her customer service. We truly appreciate your trust in WebTradeIn and are glad we could make the process straightforward and hassle-free for you. We also really appreciate your feedback regarding USPS and shipping multiple devices with batteries. We’ll definitely keep this in mind as we continue improving our shipping options and customer experience. Thank you again for choosing WebTradeIn. We truly appreciate your business and look forward to working with you again in the future! Best regards, The WebTradeIn Team