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WebMD (webmd.com) has 103 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
Also known as
webmd.com
Website
webmd.com
Category
Media & Information
Listed on Five Star Index
2026
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Most recent review: October 2026.
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Multiple marketing calls to my practice with scammy methods to navigate admin to get clinician on the phone. Schedule a meeting to talk to them. They never show or call. Waste of time and effort. Avoid at all costs.
EB
Ed B.
DR. MATTHEW DELUZIO, DO RUINED MY HEALTH
A 78-year old man, I was under Dr. Deluzio's "care" for over the last year. I was referred to him after a "suspicious" tiny node was found on my lung. Fear was used on me because I used to smoke. He said, "in my opinion you have lung cancer," a statement which he now denies: I have a witness. He recommended a risky biopsy which punctured my lung, resulting in the collapse of that lung two times. I was in Baystate Hospital in Springfield for nine days where I almost died twice. The biopsy found no cancer, and later the node disappeared altogether. As a result my breathing is irreversibly terrible, in spite of much hard work with rehab therapists, breathing and heart specialists, and serious heavy medicines. I was a world-class brass player (I have my own Wikipedia page, am on sixty-five famous albums, mostly as a featured soloist; and I regularly performed my compositions with my own world-class band). Now I am no longer able to play. I am sick, gasping for my life from even taking out the trash.
My first appointment with Deluzio was at his office in Springfield, but the following three were by telephone. He forgot all three. Indeed, when I was in hospital due to the biopsy gone wrong, he didn't even call for our phone appointment—not to mention come across the street in person. Upon my release from the hospital I called Deluzio's office for a make-up appointment and was told that I would have to wait several months. It was only because I appealed to his secretary's humanity that I got to reschedule the following week instead. He didn't care what he had done to me. And he lied: said that the hospital had called and canceled my appointment. But as Interim Chief, Division of Thoracic Surgery, Baystate Health, he is in charge. For the second and third appointments I had to call three times. It took over an hour and a half for his secretary to get him for the third. In all cases he lied, blaming others.
Deluzio is unprofessional in the arrogance of his assumption that the greater good of early diagnosis for the possible cure takes precedence over that of his patient's lifestyle. His creation of a life not worth living (some of his patients must wheel a 4' canister around with them), often takes precedence over the classic doctor's rule of "do no harm." The lung biopsy he promotes is extremely dangerous for a 78 year old, so risky that he had me sign a release—after scaring me of my impending death by lung cancer. In my case he said that I had been “just holding on." But nonetheless I WAS holding on, had a good, healthy lifestyle (going to the gym a couple of times a week and exercising and practicing my horn daily): I was able to perform on a wind instrument as a soloist on a truly world-class level and do my daily chores without difficulty. Now I am always tired, and I cannot even do normal chores without being doubled up struggling to breathe. I curse the day I ever entered Dr. Matthew Deluzio's office.
KK
KK
wouldn't accept a critical review of a…
wouldn't accept a critical review of a dr..not a reliable source of information. Just advertising camouflage as reviews.
VP
V P.
its a very poor site to review doctors…
its a very poor site to review doctors as anyone can place negative reviews or positive reviews based on multiple accounts. So anyone who is not under your care or anyone at all who do not like you who you ever known or any random AI or generated platform can use to degrade other profiles and boost up others, do not trust it. Please.
MA
Margaret
Their asthma plan is silly
Their asthma plan requires me to do something that my doctor doesn't expect me to do and I have told it that I don't do. It is literally impossible for me to complete it as a result.
FG
Frank G.
No response from
No response film webmail, phone number does not connect! No communication with this company. Do not recommend. DO NOT buy from this company. I’m out $167 plus return shipping of product.Sent them confirmation of product receive and signed at there office with tracking information from USPS.
KS
KS
Misinformation about Providers
A good number doctors are no longer where WebMD claims they are. They have very old information which has not been updated. I looked up several of my colleagues today and they are all listed in old locations. I *think* they are now charging doctors to correct their misinformation. They are not letting the public know this. The public does realize a lot of their provider data is outdated and they run in circles attempting to find providers who are no longer where WedMD claims they are. They are distributing misinformation. I wish they would do the following 1. Let people know they are not positive where providers really are because the information is never updated unless purchased to be updated 2. verify the correctness of their provider data at regular intervals 3. remove doctors profiles which are outdated and no longer valid information or even if they don’t pay…be honest they are selling a service (I know several people who have tried to tell WebMD they are no longer where they say they are but their old info remains online)
CT
c T.
Trying to read an article and being redirected away from the article.
I receive the WebMD emails with interesting articles to read. After the intro of an article, there is a place to click on that is entitled "Read More." Once you get to the rest of the article, you are constantly redirected to the "tell us your symptoms" and the article you are trying to read disappears! This is very irritating and not helpful.