WebflowReviews of webflow.com

Log in crashes often, concerning reliability for a tool like this

Constantly crashing, bad gateway, inconsistent auto save. Performance is poor.

You have to log in to get support. Their support email doesn't work, it tells you to log in. That'd be great, if the issue wasn't the login itself. If you're getting 504 redirects and can't log in, theres no help to be had. They keep support tickets low by making sure you can't submit a ticket when you need it most.

Terrible company now. I just switched a client's site from another webflow developer to mine, and within two days, I got an email from billing saying 50% of bandwidth has been used on PAID plan. THERE IS NO WAY! This is a very small company and very little traffic. I responded to their email and it bounced back. WTH. Nope, I should be able to send an email for support. I had to log online, waste a lot of time going through their online system to figure out how to contact them. I saw my email I sent them in the support sections under "requests" and it was marked "closed". All of this is unacceptable. I am going to highly encourage my customer to drop webflow IMMEDIATELY and I encourage everyone to RUN from them. Horrible customer service.

It's not suitable for e-commerce: Expensive and Crash I constantly receive complaints that the e-commerce tool constantly crashes (when managing products, etc.). It's expensive compared to the few tools they offer for e-commerce. They charge you for EVERYTHING! Want language support? Then pay. Want decent analytics? Then pay. Summary: DO NOT use Webflow for e-commerce.

This company has the worst support ever, please make the right choice and choose for a different platform.

Poor user interface, prices are extreme, not intuitive. I do not recommend.

Expensive, difficult to realize full cost until after signing up and support is unwilling to refund subscriptions.