Not a Happy C.
Very frustrated. Use Wix instead
Very frustrated. Wasted hours on trying to use their free template Newport. Its clunky and difficult to use. Wix is leagues ahead of them.
Webflow is a Website Experience Platform that empowers modern marketing teams to visually build, manage, and optimize stunning websites that offer both the consumer experience teams expect and the enterprise-grade performance and scale they need. With AI-driven personalization baked in, Webflow helps teams significantly boost conversion rates, translating directly into measurable business growth.Today, over 300,000 of the best companies in the world from The New York Times, Dropbox, Away, Clear, Lattice, Vanta, TED, IDEO, Greenhouse, Checkout.com to Orangetheory Fitness build, manage, and optimize their websites on Webflow. Founded in 2013 and based in San Francisco, Webflow is backed by Accel, CapitalG, Silversmith Capital Partners, Y-Combinator, and Draper Associates.
Webflow (webflow.com) has 239 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
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IT & Communication · Spring Valley, California
Excellent

IT & Communication · San Francisco, California
Excellent

IT & Communication · San Francisco, California
Excellent

IT & Communication · Los Angeles, California
Excellent
239 approved reviews, newest moderated first
Not a Happy C.
Very frustrated. Wasted hours on trying to use their free template Newport. Its clunky and difficult to use. Wix is leagues ahead of them.
Mark G.
Ok, so where do we begin? The builder itself is great, Pricing not so much. We have been using them for some time now for a few small projects and for our much larger site. So as a builder works great, When it comes to speed not so much and you can tell webflow are not hosting types. They give no option for standard things like gzip and site speed can be slowed due to them calling so much thats not neeed. We decided to run tests on multiple sites hosted by webflow, not just ours and found that standard hosting would provide better specs. So realy great as a builder very poor for hosting as poor security headers and poor CDN. Only expensive as they decided to use AWS hosting rather than proprietary on something like openstack that would give more granular control and better performance if managed right. Also use a CDN thats poor so you cant use cloudflare as it causes loop backs and slower DNS lookups. If better hosting and standard options above were included then we would give much better ranking.
Ibrahim
I originally hated Webflow. I was a die hard Wordpress user but inspired by the whole no-code movement I took a long shot on Webflow. I've been a die hard wordpress user for some time but had become increasingly frustrated with the million+1 add ons needed to get anything real done and its lack lustre performance So I took the leap and invested in Webflow and I hated it outright. The first few months, required steep learning curve and I was still in 'wordpress' mentality. Thankfully the webflow ecosystem is exceptional and you need to invest the time to educate yourself but its well worth it. Once I got my head around Webflow, used the resources available, the excellent university, forum, tons of youtube videos and their support which I agree is a little slow, I was well on my way. To develop a custom offering for a fraction of the cost and time involved of managing a wordpress stack. Loss of 1star for no instant support & asset library limitations
Jeffrey T.
I've been making web content for 20 years, and was excited to launch a suite of new projects using their service. However, I experienced really terrible support. I can't believe how slow and ridiculous. The rulebook for engaging with Webflow support seems to be so stringent that you really can't get through to a person who cares in a meaningful way. The robotic inhuman responses are frankly insulting. What a shame. I was about to recommend this service to my entire company. Given their support issues, I really can't make a recommendation to anyone in good conscience.
Jay H.
Webflow is a great piece of software, but feels expensive. the other issue is support is sooo slow and no live chat so you basically have to wait for snail mail. And for the price we pay for webflow this is unacceptable and for this i give it two stars
A. M.
AVOID WEBFLOW! It is the worst, most frustrating web dev tool I have ever encountered. If you have been sold it by an agency they got a HUGE referral fee. You got a HUGE P.I.T.A. You have to hire someone to get help. STAY AWAY! I have 15 years of web dev exp. This is a disgusting clunky hard to use, time waster.
Matt H.
Just use wordpress. This is the worst web dev tool I've ever used. They say it's easy to use but it's honestly a clunky mess and if I hadn't bought a template already on it I wouldn't be even bothering. I'll be finishing my site and then transferring it over to Wordpress. Waste of time
Andrew M.
I have used Webflow for about 2 years now. It does a good job and is quite easy to use. If you want to have a crack at your own website, lack coding skills and love WYSIWYG - then this would be the one for you. I has recently gotten more expensive, updating to a new package that no one really asked for. So this is definitely an unwanted expenditure increase and a bit off-putting. I do wish companies would not just assume people want to give them more money. I had written to them asking for discount - they seemed uninspired by my request.