Jennifer W.
Processing fee cost as much as a box of 90pk focus dailies.
I was buying focus dailies with webeyecare for mine and my niece’s script. In fact for the whole year of 2017 I pretty much just bought from them. Bought them online, they came in, timely I supposed because I’ve never had to call them wondering when they would be delivered. When I am about to be out of lenses, I google focus dailies 90 pk, between lens.com and webeyecare, these are the typical 2 companies that pops up as having the least expensive. Today, Webeyecare care advertises thier price at 27.94, so I clicked on it, tried to order a box of 90 for each eye, at 27.94 per box total 55.88 plus they wanted me to pay 27.94 for processing fee. PROCESSING FEE equivalent to a price of a box of 90 focus dailies. REALLY!!!!!! I clicked on the processing fee, and it’s a pop up explaining themselves that they want to be upfront.... If you don’t google webeyecare and go directly to their website, you get a different price it’s 54.99 per box and no processing fee. So, webeyecare, are you really being upfront?
Response from WebEyeCareMay 11, 2018
Thank you for reviewing your purchase with WebEyeCare. We do offer various online only promotions with Google and Bing which are less than our everyday prices which are seen when you go directly to our website.This is a common practice which Lens.com also follows. The processing fee is a fee charged by WebEyeCare to process and verify your order. It is assessed on orders based on brand, promotion and quantity. We do guarantee the lowest prices and we will beat any competitor's total, before any promotions or discounts are applied, for you with our 101% low price guarantee. Our promotional total cost is still less than you would pay at our everyday price as you are saving 27.05 per box of lenses at the promotional price. Please let us know if you have any additional questions. Thank you!