ways2well.comReviews of ways2well.com

I purchased the Ways2well bloodwork to get a detailed blood test. It cost about $500 for two separate test over time. The AI app is fine, but can’t get the test results for the bloodwork. They sent me to Quest Lab and they took my blood. W2W said results are delayed but will be sent. I keep asking for results and now they indicated Quest has no record of me. I have been trying to get my money back and they told me no. I continue to request response and only get text responses thru app. This morning at 9:45am I texted thru app and it is now 7:33pm. They have my $500 and took 4 vials of blood and I have nothing. I am now reaching out to my credit card company to dispute transaction since no services rendered.

I went into this with high levels of excitement but quickly realized this is just another cash grab. All the conversation about spearheading a movement in the wellness space turned into terrible communication, insane pricing and making me feel like I was an inconvenience when wanted the service I paid for in advance. Very bummed, had high hopes but just wasn't a good experience at any point for the year membership that I paid.

Apparently, Ways2Well found a cure for supply-chain problems: wait a year, revive a subscription I thought was dead, charge an old credit card, and ship supplements to a house I no longer live in. I did their full workup several years ago. The provider seemed rushed, checked the boxes, and spent more time pushing supplements and testosterone than making me feel like I was getting thoughtful care. I bought their supplements for several months. Then Ways2Well notified me they were pausing orders because of supply issues. I stopped buying and using their products for well over a year and reasonably believed the subscription was done. Surprise. More than a year later, they suddenly had supplies again, charged a credit card I rarely use, and shipped an order to my old address without any meaningful warning. I tried to email them, but apparently customer service also comes with conditions—you have to use their app. The original experience felt sales-driven. The surprise billing made it worse. Overall, I found the entire experience dishonest, frustrating, and disappointing. I will not use Ways2Well again.

Amazing experience! Second visit was even better than the first. Stem cells for the win! Brigham is the best!

I went in for my first time for an EBOO treatment and had a great experience. The facility was amazing, the staff was awesome (Sam, Erin, Veronica, and Gage) and the treatment went flawlessly. 10/10 recommend.

I highly do not recommend Ways2Well as a woman seeking HRT. I've been a patient since the beginning of the year, and on HRT for over three years total. My experience here has been marked by a serious communication gap. I was never notified in advance that labs were required before my next refill, I only found out after my prescription had already run out. When I requested a refill, I was told no and that it was policy, then the chat was closed. There was no phone number available to call; the only way to reach anyone was through messaging, and it took over a week. It wasn't until my asking why the policy seemed to be applied differently to my husband before they finally sent me a number I could call. I had scheduled my labs the very next day after being notified. The delay was not caused by missed appointments or by me failing to follow through, it was on their end. The lack of a direct line to reach someone made an already stressful situation worse. For a therapy where consistency matters, patients need a reliable way to reach a real person, not just a chat that closes with no follow-up or concern. After my lab draw, I asked for a bridge prescription to cover the gap and was told no again, that I'd have to wait for labs to come back and be reviewed before an appointment. That puts me at over a month without medication. Going without HRT for that long after three-plus years on it comes with real symptoms, and that didn't seem to register as a concern on their end. I would understand if I had caused the delay myself, but that wasn't the case here. Very disappointing experience. I will not be renewing after this year.

This was our first time visiting the Austin clinic, and had an excellent experience. The communication prior to our arrival was clear and on time. Check-in was easy, and the facility is awesome. This was a very unique experience. My wife and I got different treatments, and enjoyed interacting with the friendly staff. We will be back!

The staff was a pleasure to work with, Very professional, the faculty was very clean and sterile. I’m keeping a positive outlook that the treatment will help me with my healing process, time will tell! Thank you for a great experience.