wayofwade.comReviews of wayofwade.com

Joe with Way Of Wade support has been very helpful in getting my return set up. I ordered a pair of shoes that ended up being to big from me and they are doing the return no problem.

I ordered Wade All City 13 "Cherry Blossom on Nov3,2025 and received on Nov 6,2025 that was very fast shipping I loved it. Shoes itself very comfortable and stylish. Grip is great.

Way of Wades support answers fast and they make it easy to answer questions I had. They offer good quality shoes and they delivered on what I ordered.

This company has been very disappointing to deal with. Our order was purchased at the beginning of November with a promised delivery of 7–21 days. The shoes landed in Toronto three weeks ago—just 30 minutes from where we live—yet they still have not been delivered. While there has been communication, nothing has actually been done to resolve the issue. I even offered to pick them up myself, but that was ignored. The delay meant my daughter missed having the shoes at the start of her volleyball season, and they were intended as a birthday present that has now passed. The shoes themselves look amazing, which makes it even more disappointing that they have not been tried or enjoyed. An apparent investigation was launched and said to take 7 days, but that timeframe has also passed with no updates from the company. Excuses about Black Friday did not resonate, as the order was placed well before. The fact that a company cannot deliver a product sitting only 30 minutes away, despite repeated emails and calls, shows an alarming lack of follow‑through and respect for customers. This is unacceptable and has left us with nothing but frustration and disappointment.

I ordered the wrong size shoe. The customer service was PHENOMENAL! They made every attempt to hold up the shipped item but were unsuccessful. Many companies just would’ve said no, we can’t do that. Effort matters! Made the return super easy and was able to get the right size shoe. My daughter loves the shoes!

My son is really rough on shoes and has wide feet. He did a lot of research on the most durable basketball shoes and chose Way of Wade. The price is reasonable, too! So that's a plus. They arrived one week after the projected date, but that was no fault of Way of Wade. There was an issue on USPS's end. We ended up not needing the socks that I ordered with the shoes so I initiated a return. The return process isn't as easy as other stores I use, but after some back and forth through email for a few days we finally came to an agreement.

Way of Wade is a great company to buy basketball sneakers from. They have quality sneakers, provide excellent customer service and allow you to exchange or return if necessary.

Customer service is very responsive, and they really seem to want to assist and make the online shopping experience better. There was plenty of shoe selection in terms of colors and sizes when we ordered. The most important thing, though, is that the shoes fit our teen well, and she has no complaints whatsoever!