Wavytalk Reviews | Read Customer Reviews of wavytalk.com

Wavytalk Reviews | Read Customer Reviews of wavytalk.com

Wavytalk reviews

Showing 4 reviews with 2 stars · Clear filters

Customer
Sep 29, 2026
I was wrong because I didn't read…
I was wrong because I didn't read return policy! That being said I've never and I mean never encountered a return policy such as yours. Shame on me again for not readying the return policy BUT shame on you have having customers having to pay for a return. I packaged said product up and went to UPS and USPS and found it would be 10-12 dollars to return your product. Unfortunately I'll be keeping a product I can't use! Because of your policy IF someone should ask my opinion on your company I'll be telling them I'd not order from you company. Laura Truman
Response from WavytalkOct 8, 2026
Dear Customer, Thank you for your reply. We have received your message. Could you please provide us with your order number and contact information? A member of our team will reach out to you as soon as possible and provide you with a satisfactory solution. We appreciate your patience and look forward to assisting you. Sincerely, Wavytalk Customer Service Team
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Deena P.
Sep 28, 2026
Unit would not power on
Unit would not power on. The box had remnants of a USPS label. I believe it had probably been returned and then they just sent the defective unit to me. Costing me an additional $27 shipping for return I won't get back. Save your money or buy from Amazon where returns are free!!!
Response from WavytalkOct 8, 2026
Dear Customer, We are very sorry to hear that you received a product that did not meet your expectations. Please rest assured that we are thoroughly investigating this matter. In the meantime, we have already proactively reached out to you and provided an updated solution. Could you please check your email inbox (including your spam or junk folder)? If you have any further questions, please don't hesitate to reply. Sincerely, Wavytalk Customer Service Team
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Tiffany M.
Aug 14, 2026
I placed two orders at Wavy Talk and…
I placed two orders at Wavy Talk and requested refunds twice. Their website advertises that products are ready to ship, and they don’t ship. They’re getting 2 stars because they are responsive and offer to issue the refund. I have no patience for a company that will charge your credit card without holding funds until the product is actually shipped. That’s against the law. Buyer beware. **update: wavytalk made a reply, I supplied the requested information and they have not responded.
Response from WavytalkAug 20, 2026
Dear Customer, Thank you for reaching out. We have received your message and we truly appreciate you taking the time to share your concerns with us. First and foremost, we sincerely apologize for the poor shopping experience you have had. This is not the level of service we strive to provide, and we completely understand your frustration. To help us resolve this matter properly, could you please provide us with your order number? Once we have this information, a dedicated colleague will reach out to you directly to discuss the matter and work with you on a proper compensation plan. Please rest assured that we are fully committed to providing you with a satisfactory solution. We value your feedback and will do our best to make things right. If you have any further questions, please don't hesitate to reply. We appreciate your patience and understanding. Sincerely, Wavytalk Customer Service Team
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Magaly M.
Aug 7, 2026
The product is not as showed
One of the products is not as shown on videos
Response from WavytalkAug 20, 2026
Dear Customer, Thank you for your reply. We have received your message and we truly appreciate you taking the time to share your concerns with us. We are very sorry that we did not provide you with a better shopping experience. Please know that we take your feedback seriously, and we are committed to resolving this matter for you. One of our colleagues has already reached out to you via email to follow up on your case. We will ensure that a specific and proper solution is provided to address your issue. Please rest assured that we are here to support you every step of the way. If you have any further questions or need additional assistance, please don't hesitate to reply. We appreciate your patience and understanding. Sincerely, Wavytalk Customer Service Team
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