WavytalkReviews of wavytalk.com

Trying to return an item is the worst experience i purchased a hair waver and i got sent clothes this company doesn’t even sell clothes needless to say im not happy and they will not respond to me

It was an easy experience and the products are GREAT

Good quality i recommend 100%

Extremely Disappointing Terrible Stock Management and Useless Customer Service I’ve been checking Wavytalk’s website regularly for over three weeks, trying to order the Steamline Pro Brush, and guess what? Still out of stock. Not a single colour has been restocked in all that time. At this point, I’m genuinely wondering whether anyone at Wavytalk is actually working on restocking their products. What’s even ridiculous is the amount of advertising you push for this product. You’d think spending so much money promoting a product would have the basic competence to ensure customers can actually buy it. What’s the point of bombarding people with ads for something you can’t even keep in stock? I’ve contacted customer service several times by email, asking a very simple question: When will the product be restocked? Every single time, I’ve received the same vague, copy-and-paste message about “reaching out to the relevant team.” No actual answer, no estimated date, no useful information whatsoever. Just completely useless responses. you are investing so heavily in marketing while seemingly neglecting the most basic aspects of stock management and customer communication. After more than three weeks of waiting, chasing, and getting nowhere, I’ve completely lost interest in the product. What started as genuine excitement about buying the Steamline Pro Brush has turned into complete frustration with the brand. I certainly won’t be buying from you now or in the future. UPDATE TO YOUR REPLY: What I find frustrating about your response is that I contacted your customer service team several times over the past three weeks, and not once did anyone ask which country or region I was enquiring from. Instead, I repeatedly received the same generic, copy-and-paste response claiming that you would “reach out to the relevant team.” If product availability depends on the customer’s region, as you are now suggesting, why didn’t your customer service team ask for this information in the first place? Surely that should have been one of the first questions asked, rather than wasting weeks of a customer’s time with meaningless responses. Your reply only reinforces my original complaint about the poor quality of your customer service. It seems that even the most basic enquiries are handled without any real effort to understand or resolve the customer’s issue. As for my contact details, there is absolutely no need for me to provide them. I’ve already spent more than three weeks trying to purchase your product and contacting your team without receiving a single useful answer. I am no longer interested in purchasing the product, nor do I intend to purchase from Wavytalk in the future. Rather than asking disappointed customers for more information after weeks of unhelpful communication, I suggest you focus on improving your stock management, training your customer service team and ensuring your advertising reflects actual product availability.

Excellent products excellent pricing and they got here quick I have fine blonde hair that’s bleach treated. I have to be careful what I use. I love the heat options! I purchased the hot roller brush, the bigger one and it really does help with smoothing and even a little bit of volume. I also ordered the pro hairdryer and it’s the best one I’ve had in years. Highly recommend the warranty is a cherry on top!

I love my wavytalk product! Works as intended and the price was so reasonable.

I’m a noob when it come to styling hair and the wavytalk makes it so much easier that even I can understand it! Highly recommend it!

It’s ok to use I feel like it doesn’t get all the way straight on your hair I’ve never used the brand before I figure I give it a shot