Bonnie R.
Customer service
Let me preface by saying I live the hair styling tools from wavytalk, to start off I had bought a product in October and it had recently stopped working and I loved it so much so I contacted the customer service line through tik tok and I wasn't sure if I was going to be helped based on past experiences but let me tell you they had the most understanding and kind responses, I couldn't be more happy with the fact that they were willing to help and how fast they responded. They just asked for a video showing the issue at hand and sent me the me the same product without me having to pay any type of fees. They were quick to respond and so kind, I only hope more business' could learn this level of empathy and kind, helpful solutions. Thank you again wavytalk for not only such amazing hair styling tools but incredible customer service as well!