Catherine S.
Commande passée le 17 septembre et…
Commande passée le 17 septembre et toujours pas livré...

waudog.com is listed under Pet Stores in Wilmington, Delaware.
waudog.com (waudog.com) has 140 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Catherine S.
Commande passée le 17 septembre et toujours pas livré...
Christian B.
it took forever to arrive, then checked on chewy and the price was 50% of what i paid. Also it doesnt glow unless charged by UV light and does not hold a glow for long at all.
Jürgen Z.
Not yet arrived
Jelena
Even given great products and satisfying quality of the dogs' collars I ordered, I was charged for delivery even though it says on their site that it was free above the certain order total amount (now there's a banner saying different, bigger, amount, still in the policy the amount was the one I had my order placed for). The delivery of the order did not start for a month, my emails were ignored, and the delivery started only when I raised my concern with PayPal. Also the price of the goods, written on the package were 10 times less than I actually paid for them (tax issues?).
DAdams
I haven’t received the other half of my purchase yet. However, I am happy with the one collars I did receive
Themistoklis P.
I ordered the “Eco-Friendly Re-Cotton Leash For Dogs” size XXL for $22.95 (order was from Greece and was held up in customs 10 days where I had to pay an extra $16) and a couple of months later I received the same leash type but size XL that costs $17.95. So I did not get what I actually ordered and was cheated (by mistake i suppose) $5…
Response from waudog.comOct 26, 2022
Dear Themistoklis, we are sincerely apologizing for this frustrating mistake! We are currently trying to reach you by email and offer you several solutions. We truly hope we can solve it for you! Again, we are sorry for the issues caused! Sincerely, WAUDOG customer support
Johnnie
Slick marketing, very attractive collar with black background & colorful design, looks great but overall quality & function are sub-par. No what we expected from an "NASA"-logo product. XL nylon collar is adjustable but the snug fit loosens repeatedly every few minutes of walking/sniffing/gawking, allowing 'wiser' dogs to instantly wiggle the head & escape if they so choose. Mine did but then just stands there grinning at me (mockingly) which is great because I became aware of a major fault with the Waudog NASA collar. Had there been a racoon/rabbit/beaver, etc., doggie would have been gone. Now I check the fit before & often during walks as I await a sturdier collar with a reliable buckle & stronger material. The buckle itself does not engender confidence that it will remain locked. It's a non-traditional design (hook-like ends) instead of the traditional, solid, snap buckle that locks in with a confident click. Our previous collar lasted 20+ years, passed down 2 large dogs after our first sweetheart passed away. Also, not sure if there's an annual cost to the flimsy QR Code tag that comes attached. Overall a pretty collar but be careful, esp. with larger pets.
Response from waudog.comJun 11, 2022
Dear Johnnie, thank you for your review! We are sorry that you have faced an issue with our product. Please contact us at [email protected]. You can also contact us by our phone number +18888143144. We will do our best to help you! Sincerely, WAUDOG customer support
Alicia W.
This jacket seems well made but is paper thin and will not keep our dog warm in any way. This was the most expensive jacket we’ve ever bought for her and unfortunately the most useless in terms of warmth. It’s a pretty colour but that’s really it. My first order was also lost so it took 2 months to receive it and now it’s too cold for her to even wear this one. Customer service was great however and did their best to send out a replacement ASAP.
Response from waudog.comJan 18, 2022
Dear Alicia, we are sincerely apologizing for the inconvenience again! We are trying hard to solve the issues with your order. Please let us know if you are satisfied with the solution we provided. If you would prefer to speak on the phone, please leave us your number or call us at +18888143144.