waudog.comReviews of waudog.com

Well i don't have what i purchased yet........

Our leash broke within a year after purchase. We reached out since their warranty covered 2 years of use and our leash broke after only 1 year. After reaching out to their team (asking what warranty) they asked us to pay $14 to ship a replacement leash which is almost half of a new leash that has yet to arrive…

We bought the reflective collar for two reasons. Obviously the reflective aspect and the fact there is a disc with a scan and contact aspect. The glow is so dull it can't be seen from any distance over a few feet. The disc scab code rubbed off after our dog went into the undergrowth two or three times. Very cheap pri ting process. Waste of time.

I have not recieved my order

I ordered a leash on 2/26 and have not received a shipping notification or any other communication from WauDog since. I reached out to customer service multiple times weeks ago and have not heard back. I’m starting to think I was scammed. Be careful buying from this company!

I ordered 2 collars on 13th January got order confirmation and my card charged and message stating I would receive an email once order was shipped. It is now 29th of January I have received no such email. I have sent multiple emails over the last couple of weeks to the to customer care addresses on both the email order confirmation and the contact us details on the store website which state they will respond in 24-48 hours I have had no response to any email communication.

Жахливий досвід. Розчарована.

Je n’ai jamais reçu ma commande!!!!