WatchRepair.netReviews of watchrepair.net

I had 2 experiences with WatchRepair.net. Both times I was very impressed with the level of service and attentiveness to my request. Jeff and his group were knowledgeable, thorough, and proactive about all phases of the work. One watch required an almost custom fabrication solution, and they did what it took to get the job done. I would trust Jeff and WatchRepair.net with any watch i owned.

Excellent servicing of my watches over the years. I have felt that they take the care of the watches as a personal responsibility. My favorite watch is now almost sixty years old and with the WatchRepair care has a performance level that matches the way it performed back in 1963. Thank you WatchRepair, I will be back in touch in a few years for another round of service.

Thanks to Jeff and Marc and all of the expert technicians at Watch Repair.net, the complete overhaul and refurbishing of my Double Red Submariner Rolex, was completed to the highest degree possible. I have been diving with this watch for over 50 years and am enjoying my "like new" watch knowing that Jeff and Marc were able to use my original parts to complete the job.

I recently had WatchRepair.net service both my Panerai 88 & Anonimo Mark II. Due to the fact that I now live in a very small town I did not have access to a CW21 Certified Watchmaker. I found WatchRepair.net and connected with Jeff, Mark and Michelle who provided a level of service, communication and follow-up that I give a service level of 10 stars. I received my watches in a timely fashion, looking and functioning outstanding. This company is highly focused on quality service, details and great communication.

In March, my 23 year old Rolex Submariner just decided to stop running. I found WatchRepair dot net on the first entry in a browser search. Even though there’s a local Rolex retailer, I decided to give this online service a shot. Their service, contacts, shipment/delivery protocols were top notch and thoroughly professional. I just received my serviced Rolex back this afternoon and I am astonished at how good it looks. Of course, it’s running perfectly as well. Thank you, Jeff, Michelle, and Marc for a delightful online service. I highly recommend your site to others needing repair of high-end timepieces. Bravo!

I have an Omega Seamaster watch that was in dire need of service and some repair, The watch was scratched and just looked old, the watch no longer shined and worked as it once did. I called watch repair and spoke to Jeff, he was extremely helpful, explained the cost, what would be done to include shipping, how long it would take, Etc. Jeff answered all my questions without hesitation. When my watch was returned I could not believe the condition. The watch looked like a brand new time piece from the factory. Simply put the watch was beautiful. I would, with out any hesitation have Watch Repair service any of my other watches. Jeff and his team are very professional, they kept me updated all through the service process. Thank you very much, it was a real pleasure doing business with Jeff and the entire Watch Repair team, Kind regards, Chief John McCormack

I wanted to wait a few days before responding to your request for a testimonial to make sure that my old Rolex was working properly. I am happy to report that it is doing fine and after years in storage is now telling time again. I had given up hope of finding anyone who could fix it when I located your website and decided to take a risk. I am very impressed with your operation, which is designed to allay fears over sending an heirloom through the mail to strangers. You sent me the shipping box and kept me informed about location of the watch. The tracking system on the box was really nice and showed me its precise location at any given time. You had emails sent to me to keep me up to date and I never had a problem contacting you if I had a question. Great work! The watch came back in working condition with a new crystal and nice alligator band. The only slight problem is that the repair seemed to take a long time, most of which may have been due to the number of days the watch was in shipping. I realize in COVID times that things take longer than usual and I do not blame WatchRepair for the apparent delays. I am a satisfied customer and I want to thank you for service you provide. I should point out that the Rolex Oyster Royal watch that you repaired was worn by my father who was in the British Army in India during World War II. He was an American working in India before the U.S. got into the war and was offered a position in the British military rather than spend the duration in a government facility. The story is that officers were issued (or required to purchase?) Rolex watches because of their reliability and accuracy. He was stationed in Calcutta and assigned to defend a dam against Japanese attack. The watch has seen a great deal and thanks to your company it continues to be a functioning time piece.

Just received my '72 vintage Rolex GMT Master from Jeff and his technicians who completed an overhaul and repair including new main spring and some power reserve components. It is performing perfectly after it's overhaul and they also did an exquisite job cleaning up the case and the original rivet bracelet. About a year ago Jeff's vintage technician repaired my 1937 Breritling Premier chronograph. As with the GMT it came back in perfect condition with all functions operating perfectly.