Gavin
Flawless product and customer experience
Flawless product, item better than advertised, customer service excellent, next day shipping on time
Watch My Diamonds offers Custom Diamond Jewelry and Authentic Custom Diamond Watches at unbeatable prices and highest quality! Choose from our large inventory of luxury diamond goods that suits you best!
Watch My Diamonds (watchmydiamonds.com) has 116 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Jewelry & Watches · Huntington, New York
Excellent

Jewelry & Watches · New York, New York
Excellent
Jewelry & Watches · New York, New York
Excellent

Jewelry & Watches · Brooklyn, New York
Excellent
116 approved reviews, newest moderated first
Gavin
Flawless product, item better than advertised, customer service excellent, next day shipping on time
Jerry B.
Exactly what I ordered. Will definitely buy from them again
Matt A.
3rd watch and it sure was a charm! Love these guys!
Kevin M.
Rolex was Mint condition as described. Excellent communication and fast shipping.
Gary S.
This is my first purchase from Watch My Diamonds. Customer Service A++++++ (Mary!!!) is outstanding with all of her customer's Product: Out of this world outstanding!!!! Delivery: Packaging is perfect, Rolex box is brand new,,, who could ask for more,,,, OH, when WMD says next day delivery,,,, that is what you get! Summary,,, WMD is the true no BS, no excuses place to get your goodies. I am so pleased that I know, this is not the last time we do business together.
Chien C.
Good company great service reasonable prices.
CL
My order was cancelled with no explanation. I emailed and inquired as to why and I didn’t get a response. EDIT: I did contact support multiple times to figure out what happened and how to re-submit the payment but no one ever got back to me. I also called and no one answered. I understood that the payment failed bc it was flagged as spam but I couldn't reach anyone to help me re-process. Edit: replying to support@watchmydiamonds dot com apparently does not work
Response from Watch My DiamondsJan 4, 2022
Update: Dear Buyer, using your email address we did not find any incoming emails from you. We've been in this business for over 15 years and it is obviously not our intention to avoid customers and replies to their inquiries. We have an additional email that you can use if by any reason you are not able to reach us using the main email address - [email protected] ' Once again, we are very sorry for the inconvenience that happened. Hello Dear Buyer! We are very sorry to hear that you've experienced some issues with your payment. Unfortunately, your order has been cancelled because your payment did not go through. You received an email explanation from us stating: For cardholder protection, we decline transactions flagged by our security systems. Please contact [email protected] to verify your information and enable future purchases. The total purchase amount of ***** has been returned to the card on file. Your card issuer may take 1-7 days to process the cancellation. Unfortunately, we cannot control how long it takes your card issuer to issue a refund. Every major platform has fraud prevention system created specifically for your protection to make sure you are who you are and nobody else has your credit card. It is also very important to make sure your billing address matches your shipping address.
Harjit S.
I've known Dimitri for about 7-8 years now. I started off by getting my first watch busted down by him (breitling super avenger), and over the years I've learned to appreciate the brutal honesty and knowledge Dimitiri possesses. He is my go to jeweller of choice. Keep in mind that I'm located in Vancouver, Canada and he's located in NY. I still choose to purchase my time pieces and have my custom jewellery made by Dimitiri.