Watch My DiamondsReviews of watchmydiamonds.com

The rolex I received was in pristine condition and the diamonds look flawless. I'm 100% happy with my decision to go through Watch My Diamonds!

Please be very careful with this organization. I just got off the phone with the manager discussing an item I purchased over the weekend. Watch My Diamonds made an error where the item's price was incorrectly matched to the item I purchased. Instead of honoring the price, Watch My Diamonds first lied stating their invoice is different from what was sent to me via email. I immediately caught onto the customer service representative's BS line of reasoning. She then put me through to a manager, who after some prodding admitted that they did make a mistake and would not honor the purchase price. She instead cancelled my order. The cancellation was done four days after the money was withdrawn from my bank account and the invoice attached was sent via email. I immediately thought to myself I should get a lawyer: once the money was withdrawn from my account and an invoice given for the purchase a legal sale occurred. The idea one can sell an item and then take it back solely because they do not like the price it was sold for seems incongruent with fair business practice. However, after thinking about it for a few minutes, I decided the 800 or 900 dollars extra they wanted for the item would be petty small claims stuff and really a waste of time and effort. I think Watch My Diamonds bets on its customer reaching this conclusion and decide bad business practice is cheaper. I have never written a review but thought it was only right to give others a heads up.

Absolutely phenomenal customer service! Very honest, up-front about products they sell. Did not require me prying the details about the used watch - they were up front and honest from the outset. Mary in customer service was terrific! Her attention to detail, her pleasant demeanor, and her willingness to help and make things perfect are greatly appreciated. I certainly hope to do business with Watch my Diamonds in the future. A+++

Great service! Great communication!! Highly recommend!!

Fast shipping, attentive with my questions, and beautiful merchandise 👏🏽

My Rolex finally arrived today and the feedback was great from WMD. However delivery took quite long but it’s understandable around Christmas time but it’s all good. I’m happy how my Rolex turned out and doing the whole unboxing experience. Again very good customer service making sure you get what you’re looking for!

Hello, I'm asked for my opinion! I bought a watch according to the article number and pictures. What I got was another watch with damage. You just sent me something worse than what I wanted, I should send it back to you, they would repair it. I do not want to send the watch back because I am afraid it will do nothing and I stand there with empty hands. I have offered to have the watch repaired in Germany that was refused and no other way. Nothing just empty words I should send them back Now my question is why did I not get what I bought in Germany that is a scam !! I am disappointed how the good reviews come about, I don't understand

Nothing but good things to say about my buying experience. I was treated very well by Daniel and I wouldn’t hesitate to buy from you again.