Adam T.
4 months-Order never filled
I ordered a Tissot Chemin Des Tourelles Powermatic 80 T139.407.11.048.00 on 30 May. The item was listed “In Stock” and ready to ship. Soon after my order, I got a notification that the updated expected delivery date was now Between 6/29/2026 and 7/20/2026. On July 25th, I queried them about the status and didn’t hear back for over a week, at which point they said it would be “shipped out next week”. Two weeks later. I contacted them again but received no response. I followed up again on 17 August about an update, but didn’t recieve a response until 26 August, at which point customer service informed me that there is no longer an ETA since the item was just placed on back order. I don’t understand the fair and honest business practice that culminates in an order placed in May on an in-stock item, then stringing along a customer for four months, and suddenly telling them “never mind, you’re out of luck”. This company is an absolute nightmare to deal with, and I encourage all shoppers to avoid their tempting deals.
Response from WatchMaxx.comAug 27, 2026
We sincerely apologize for the delay and frustration caused by your order. We strive to have all out-of-stock items sourced and shipped within the estimated timeframe provided when an order is placed. Unfortunately, there was an issue on our dealer’s end that prevented us from sourcing this item within the expected timeframe. At this time, the watch is on backorder, but we are doing everything we can to source it from our dealers as quickly as possible. We would also like the opportunity to offer a possible solution and improve your experience. Please contact us at [email protected] so we can work with you directly to resolve this.