Customer
A good selection of watches from which i found what i was after.
A good selection of watches from which i found what i was after.
Response from WatchCo.comFeb 9, 2017
Thanks so much! We're so glad you found what you were looking for. :)
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WatchCo.com (watchco.com) has 469 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Customer
A good selection of watches from which i found what i was after.
Response from WatchCo.comFeb 9, 2017
Thanks so much! We're so glad you found what you were looking for. :)
J. Peter J.
UPDATE - WatchCo responded saying that they were working on my problem and will issue me a refund. Up graded rating from 1 star to 4 stars. (1 star off for not emailing that they received and were working on my requests for help) -------------------------------------------------------------------------------- My order was shipped UPS Mail Innovations...... UPS says the Post Office has my package and the Post Office says UPS still has it.... UPS will not help me and says to call WatchCo and WatchCo doesn't respond to messages or email. In 24 hours I am going to call Visa to have the charge reversed if I don't hear from WatchCo. I understand the shipping issue isn't really WatchCo's fault, but not responding is. And shipping UPS Mail Innovations is NOT a good way to ship. My local Post Office says this is typical with UPS Mail Innovations.
Response from WatchCo.comJan 20, 2017
We're so glad we could fix this for you, J. Peter! Please let us know if there's anything else we can for you!! :)
Samantha M.
I was having a hard time finding a Citizens watch i wanted and found one on your site $100 cheaper also. Needless to say i was thrilled. Can't wait to receive it.
Response from WatchCo.comDec 28, 2016
That's great to hear, Samantha! We're happy we had what you were looking for. Thanks, again!!
James A M.
The company has contacted me for follow-up several times, but they have said the product has had to be back ordered and won't be available for 10-15 days although that was not indicated at the time of order or when they called to confirm the order. I'll post the results of this later. Followup: Company states delays were due to manufacturer not communicating accurately. They stayed in contact and made the situation right by providing the watch free of charge. I was pleased with their handling and will use them again. I would recommend this company.
Response from WatchCo.comMar 5, 2017
We're so happy we could get you what you wanted, James! Please let us know if there's anything we can do for you going forward. Thanks, again!! :)
J B.
Wish this had been the first response, but all good now thank you. I look forward to receiving the replacement. Thank you. JB
Response from WatchCo.comDec 13, 2016
You're very welcome, and we're so happy we could fix this for you! Thanks, again!!
Customer
Very good experience.
Response from WatchCo.comDec 2, 2016
Thanks so much! We're glad to hear. :)
Chuck
Shipping is taking longer than I hoped. Otherwise great experience.
Response from WatchCo.comNov 30, 2016
Hi Chuck, I'm sorry to hear! I noticed that you placed this order yesterday afternoon and chose ground shipping, a time frame we list on the checkout page as 3-4 days. Can you help us understand better when you thought you would have the band? Thank you! The Watch Co
Customer
Nevermind got ahold of them
Response from WatchCo.comNov 30, 2016
Hello paige, Excellent to hear--thanks, again!! Thanks, paige! The Watch Co