WasteconnectionsReviews of wasteconnections.com

Both Chez and DQ are great at their jobs. Friendly and courteous. Nice job guys!

This company is vile. No work ethics, horrible culture and immoral. Stay away !

Last Friday their claw snatched our trash barrel. They said that they put in a work order and it could take 5-7 business days. That's just not right. It's entirely their fault and should have brought out a new barrel last Friday. Now the mounting garbage is really stinking up our house. We are unhappy customers.

Use anyone else. ANYONE else. When you don't, think back on why you did not listen to this review. Liars and thieves.

I've had the same garbage collector for about two years Emerson has always been reliable, professional and courteous. I appreciate his hard work and dedication to our community. Thank you for right service. Regards A Willingham

No customer consideration I paid my bill online and was told I'm not guaranteed a pickup because I didn't talk to a representative that's ridiculous. I've been with this company for years they keep going up on prices there's a bunch of missed pickups I'm just really tired of them I'm trying to switch right now

A zero is to high for this horrific company 5 phone calls and was left on hold 30 plus minutes each time, a month and a half later still have limbs they will not pick up. Picked my neighbors but went past mine. Retired and on a fixed income and now I have to pay someone to do their job.

As a local business owner, dealing with Waste Connections in Dallas has been a nightmare. Their service is unreliable, and their billing is completely inconsistent, with prices constantly increasing without justification. They look for any excuse to hit you with 'extra fees.' Their 'overload' policy is extreme, but what’s worse is their lack of accountability. Recently, they refused to pick up my trash because a vehicle (which I have no control over, as the container is in a public area) was parked nearby. Instead of finding a solution, they skipped the pickup and now demand an extra payment to come back. They trap you in a cycle of extra fees and poor communication. If you are a business owner looking for a waste management partner that actually supports the local community, look elsewhere. This company only cares about nickel-and-diming their customers.