Washington BasketsReviews of washingtonbaskets.com

They delivered the wrong basket, and when I called and emailed about it, their response was anything but apologetic, instead referring me to their terms and conditions, and stating they have the right to change the order. But did not even send an email to inform me about it!! I hadn't even asked for a refund or replacement, but they launched into a defensive tirade about their delivery. Won't ever ever ever use them again.

I had an issue with the delivery but I was very happy with the customer service as I received a full refund.

This business lies on there website. It said the basket would be delivered on May 11th, on a Sunday. I called on Friday just to confirm the details. When I called, the lady over the phone told me my basket would not be delivered until Wednesday, and that weekends do not count as business days. No where on there website does it say that. My refund is currently being processed.

I ordered from this company, then regretted it after reading the reviews and being told on the tracking system that my order would arrive 4 days later than expected. I emailed and received a reply to say the parcel would arrive one day later than the originally-agreed delivery (which was still ok). It did indeed arrive that day, it was what I had ordered and my Dad was delighted with it. The website isn’t brilliantly informative and a bit tricky to navigate, but it all worked out very well in the end.

this is an AI generated website that is fraudulant. They will not deliver your basket as promised, and when you complain, they will send you AI generated emails that have the same text no matter what you say.

The gift basket was ordered and never arrived.The company’s response was to try to shift blame, rather than try to help. They did not express the slightest concern. Avoid this company.