Warranty Valet® Reviews | Read Customer Reviews of warrantyvalet.com

Warranty Valet® Reviews | Read Customer Reviews of warrantyvalet.com

Warranty Valet® reviews

98 approved reviews, newest moderated first

Maureen
Mar 25, 2024
Everything worked great Mellissa was…
Everything worked great Mellissa was always keeping me up to date and what I had to complete and do. She always ensured that there was a follow up when she contacted the shoe company I was dealing with checked to make sure they received my return and what the result would be to inform me. I would definitely use them again. Thanks so much.
Response from Warranty Valet®Mar 26, 2024
Hi Maureen, thank you so much for your positive feedback! We're thrilled to hear that Melissa provided you with such attentive and proactive support throughout your experience. Ensuring our customers are kept informed and their needs are met is always our priority. We look forward to serving you again in the future.
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Karen H.
Mar 21, 2024
I had contacted the warranty company…
I had contacted the warranty company regarding utilitech transfer pump purchase in June last year it wasn't working after being in storage for the winter. I email the company and got replacement code for Lowes and all went well. Staff was professional and prompt with emails is solve the issue.
Response from Warranty Valet®Mar 22, 2024
Thank you for sharing your experience with us. We're delighted to hear that our team was able to promptly assist you with the issue regarding your Utilitech transfer pump. Ensuring our customers receive professional and efficient service is always our top priority. If you have any further questions or concerns in the future, please don't hesitate to reach out. We're here to help!
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Damion J.
Mar 15, 2024
I contacted your company and paid for a…
I contacted your company and paid for a service in which you told me my warranty was expired. It is not expired until the 19 th of march
Response from Warranty Valet®Apr 13, 2024
Hi Damion, I apologize for any confusion. This is a warranty management software which is based on user input. Since you have entered the purchase date as March 14th, 2023 and input the warranty period as 1 year, it shows as expired on March 14th, 2024. However, we explained to you and tried to claim your warranty with the manufacturer.
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Richard N.
Feb 24, 2024
This company is great
This company is great. If you don’t want to waist your time calling customer service to claim the warranty just let WARRANTY VALET do it for you. They will try and try to work with customer service until you get warranty parts. Thank you so much Melissa, you are truly a professional. You spent over a month to contact me and helped me through the process until I get my part replacement. Once again, thanks WARRANTY VALET.
Response from Warranty Valet®Mar 6, 2024
Hi Richard, thank you for your wonderful feedback! We're delighted to hear about your positive experience with Warranty Valet and the exceptional service provided by Melissa. It's our commitment to make the warranty process hassle-free for our valued customers. We appreciate your trust in Warranty Valet and look forward to serving you in the future.
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Jeff W.
Feb 23, 2024
Melissa ,helped me from start to finish.
Melissa ,helped me from start to finish.
Response from Warranty Valet®Feb 24, 2024
Hi Jeff, Thank you so much for your kind words! We're thrilled to hear that Melissa provided you with assistance from start to finish. If you ever need further help or have any questions, feel free to reach out.
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Stephen W.
Feb 22, 2024
Everything was perfect from first…
Everything was perfect from first contact to final contact. Couldn’t believe how precise their operation was in dealing with me!
Response from Warranty Valet®Feb 23, 2024
Hi Stephen, thank you so much for your positive feedback! We're delighted to hear that your experience with us was perfect. If you ever need assistance or have any questions in the future, feel free to reach out. We appreciate your kind words and look forward to serving you again!
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Tina B.
Feb 3, 2024
This place is a joke
This place is a joke. Was told to return new tv, that lasted not even two months, just to be told by Walmart that this place is a hoax and not to pay them anything. My issue was not resolved through this, still without a tv since Dec 24, 2023. Brand new tv ONN brand was bought Oct 28, 2023. Ongoing problem since Dec and it’s now Feb. Garbage brand and garbage service!
Response from Warranty Valet®Feb 5, 2024
Hi Tina, I genuinely regret the challenges you've encountered with your TV, and I understand your frustration. I want to clarify that we are not the manufacturer and not affiliated with ONN brand. We specialize in assisting our customers with warranty claims for various brands. It seems your claim was denied by the store where you made the purchase, as they handle the warranty for that specific brand. Nevertheless, we've made every effort to assist you in every possible way. Your feedback is incredibly valuable to us, and I want to assure you that we are here to help with any future warranty assistance you may need, regardless of the brand.
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shane K.
Feb 1, 2024
Walk in the Park
I had a great experience with Melissa, as she helped me through my warranty claim all the way to the point of my part(s) delivering to my doorstep. I'd highly recommend WV if you don't want to deal with the hassle of filing / uploading etc. for claims, they make it a walk in the park. A+++ service
Response from Warranty Valet®Feb 2, 2024
Hi Shane, thank you so much for sharing your positive experience with Melissa and our warranty claims process! We're thrilled to hear that your journey with us was smooth and hassle-free. If you ever have more needs or questions in the future, feel free to reach out. We're here to assist you every step of the way. Thank you for choosing Warranty Valet!
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