Warner'sReviews of warners.com

On a coach holiday from Norfolk. 16th March to the 20th.To Bodelwyddan castle.Was lovely to be in the actual castle,On entering our room,went to wash my hands and no water,maintenance soon sorted it.Next night,as you don t get your room serviced next day,which we knew from other breaks with Warners,went to use the shower all the washing depensers were empty,fortunately we take our own.We mentioned this to Stuart on reception when we went down for dinner,this was sorted within the hour. Restaurant menu,new menu out,not for the better I must say. Starters and desserts are served to you,your main meal you get yourself. Good all Fish chips and sausage have disappeared.We ask our waiter why,we were told it cuts down staff in the kitchen. There is a World flavoured menu different each night,one night obviously it was one that residents didn't like, the queue for the roast was very long.Food,s not that great,the quiche is bland,just like lidl,lettuce leaves had seen better days.The fish that was available looked very sad and unpalatable. Breakfast,why place the juice glasses on the tables,why not left beside the juice depensers. Going back to the roast while we were there,everyone said it was tough and not a good cut. Starter,prawn cocktail was the worst they d ever had. Dessert, One called lemon mousse, how can you call this a mousse,lemon curd in the bottom of a glass sundae dish with cream topping,is not lemon mousse as I know it. Dessert menu is not inviting at all. Entertainment, The two evenings we watched were very good comedian Philip Doyal was very good,young lady singer kalol comedian really enjoyed. We did enjoy our stay,it being our third stay,but boy how Warners has changed over the years some not for the better.Cutting staff,charging extortionate prices.Seems the customers come last.They ve got your money and your not getting it back.

We did a late booking for heythrop park in the Cotswolds. A lovely hotel with entertainment. Staff really helpful. Three restaurants with excellent food and choice. I vote the Travelling Duke (table service) the best, the Market Kitchen a close second, the Brasserie (the posh one) had a couple of glitches,third. Lots to do including a spa with swimming pool. Golf course, if you want to ruin a good walk. The entertainment was varied and very good. Everything was booked up solid, as we were a late booking this to be expected. But the reception worked hard to fit us in where possible. The downsides were : The superior room was small. The air con. Was set too high to sleep well(the windows were screwed shut on the pretext that it ruined the air conditioning). All the activities were fully booked, perhaps extra ones could be arranged for archery etc. They now charge for some activities which used to be free. Altogether a great hotel with lots of to do. We had an excellent holiday in great surroundings. A tip for the accountants remember the value as well as the cost.