Jacky G.
Not catering for the age of clients they attract, very disappointing. Expected much more from your Flagship Heythrop Park
Not catering for the age of clients they attract Youngest member of our part was 75 & we don't do QR codes Very under-staffed. Unable to get anything (i.e. maps ents sheet) printed Reception unhelpful Waited 40 minutes for porridge ! Meals were generally warm never HOT Entertainment very poor apart from Livertones on last evening Had to find our own table, which became a bun fight LEGO conference held on site for 2 days After years of going to Warners we will not be wasting our money there again. WHY IS IT NOW SO BAD ?? SUCH A TERRIBLE SHAME !! Falconry display was cancelled but not notice put out Games equipment very poor condition


