Warmies USAReviews of warmies.com

Response from Warmies USAMar 7, 2025

Hi Linda, Thank you for sharing your feedback with us! We're so glad to hear you enjoyed the ordering process, fast shipping, and the soft scent of the slippers. However, we’re sorry to learn that the sizing didn’t meet your expectations. Our slippers are designed with a relaxed fit, as they’re intended primarily for lounging and keeping your feet cozy while you’re curled up on the couch. To make this right, we’d be happy to assist you further. Please feel free to reach out to our team at [email protected] so we can explore a solution that works best for you. Thank you for giving us a chance to improve your experience. We value your input and are committed to ensuring your comfort and satisfaction. Warm regards, Warmies Team

Response from Warmies USAMar 7, 2025

Hi Carlee, Thank you for bringing this to our attention, and we’re truly sorry to hear about your experience with your Warmie. We completely understand your frustration, and we want to make this right for you. All of our Warmies are designed with care and high-quality materials to ensure comfort and durability, and it’s disappointing to hear that this wasn’t your experience. Please reach out to us at [email protected], and we’d be happy to assist you in resolving this issue, whether it’s through a replacement or another solution. We value your feedback and appreciate you giving us the chance to make this right. Warm regards, The Warmies Team

Response from Warmies USAMar 7, 2025

Dear Donna, Thank you for taking the time to share your feedback with us, and for your kind words about the Warmies! We’re delighted to hear that you love how soft and adorable they are, and we sincerely hope they bring comfort to your granddaughters. Additionally each Warmie comes with a hang tag that includes the heating instructions. If one of your Warmies didn’t have its tag, we’d be happy to send the instructions your way. Just let us know, and we’ll make sure you have all the information you need to use them safely and effectively. Regarding the packaging, we want to assure you that our approach is intentional. To protect the quality of the Warmies’ natural grain filling and reduce our environmental footprint, we avoid using plastic or additional wrapping materials. We understand this may feel less personal, but we’d like to reassure you that the box itself is designed to provide the best level of protection for the Warmies during shipping. Thank you again for bringing this to our attention. Feedback like yours helps us constantly improve our service and ensure customer satisfaction. If there’s anything else we can do to assist you, please don’t hesitate to reach out. Warm regards, Warmies Team