Warmies USA Reviews | Read Customer Reviews of warmies.com

Warmies USA Reviews | Read Customer Reviews of warmies.com

Warmies USA reviews

Showing 5 reviews with 3 stars · Clear filters

Jody A.
Mar 31, 2025
I was quite surprised when i got the…
I was quite surprised when i got the three warmies sent to me with only the box. No tissue no plastic just stuffed in a box. These are cute but they lost value to me as if nobody cared and just threw in an empty box
Response from Warmies USAApr 4, 2025
Hi Jody, Thank you for reaching out and sharing your experience with us. We truly value your feedback and want to apologize for any disappointment you felt when receiving your Warmies. Our boxes are designed to provide the best protection for your Warmies during shipping, which is why we don’t use plastic packaging or additional materials, like tissue. This decision is intentional—not just to keep the natural grain filling safe from moisture—but also as part of our commitment to reducing unnecessary waste and being kinder to the environment. That said, your experience matters to us, and we’re sorry if the presentation didn’t meet your expectations. If any of your Warmies were damaged during transit, please don’t hesitate to let us know. We’ll gladly look into resolving this for you right away. If you have any other questions or concerns, we’re here to help. Just reply to this email, and one of our team members will assist you. Thank you again for choosing Warmies! Warm regards, Your Friends at Warmies
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Edith N.
Mar 1, 2025
Measurements Wrong
Baby Dragon does not match the measurements describing it. Contacted Customer Service and they want me to pay to send it back before getting a refund. That means I loose half of my money if I return it.
Response from Warmies USAMar 3, 2025
Dear Edith, I’m truly sorry to hear about your frustration, and I understand your concerns. To ensure we address this properly, could you please reach out to our support team at [email protected]? They will be able to assist you further and help resolve the issue as quickly as possible. Thank you for your understanding, and we look forward to getting this sorted for you. Best, Warmies
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Megan B.
Feb 15, 2025
Soft but fragile
I love how soft they are. The one that I gave my 8year old tore a seam already. I gave it to her this morning and within the hour it ripped. I had to sew it shut. Otherwise they are great. Just a lot of money to be busting apart within an hour.
Response from Warmies USAFeb 19, 2025
Hi Megan, I'm so glad to hear you love how soft they are! I’m really sorry to hear about the seam tearing so quickly, though—that definitely shouldn’t happen. I can understand your frustration. We'd be happy to offer a replacement for the one that ripped. Let me know if you'd like to move forward with that, and I’ll make sure to help get this sorted out for you! Please reach out to our team at [email protected] - We can take care of that issue right away - Warmies Customer Service Team
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Milena
Jan 30, 2023
Schade für den preis
für 25 euro weiß ich nicht ob sich das so lohnt, die designs sind zwar süß und so aber es ist nicht wirklich warm und auch nicht lange und der duft macht mich krank meine nase schnupft total und ich muss niesen seit dem
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Virginia S.
Jan 6, 2023
You pay for Returning items
The warmies are great but if the item arrives late or you need to return you pay for the shipping which is at least $15 (item was 29.99 return was at least $15 depending on carrier). Just keeping it since it's so expensive to return. Responsive customer service and happy my daughter liked her cow. Disappointed on return policy
Response from Warmies USADec 6, 2024
I'm glad to hear that your daughter liked the Warmies cow and that customer service was responsive. However, I understand your frustration with the return policy. I hope that despite the return situation, you're still happy with the product overall!
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