Warmies USAWarmies® are the world’s best fully heatable soft toys and gifts and have provided soothing warmth and comfort for over 25 years. Warmies adorable plush and luxurious wellness items are filled with all-natural flaxseed and real dried French lavender. Warm in a microwave for soothing warmth and aromatic comfort. Warmies are great stress & anxiety relievers, calming sleep aids, and are naturally weighted to provide a relaxing sensory experience. Warmies are safe for and loved by all ages.
Warmies USA (warmies.com) has 156 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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156 approved reviews, newest moderated first
Emily
I gave my nephew a sloth warmies as a gift and got an eye mask for myself. My nephew LOVES his sloth (my sister says he asks for it to be heated every day for "morning snuggles" lol). My eye mask is really good for headaches and eye strain because you can heat it or put it in the freezer. Great experience all around.
Nika
A friend of mine had a warmie that she uses for her cramps. I got one and it's the best, I warm it up and lay it on my stomach and it really soothes all my discomfort! Great for the winter months too.
Wendell W.
Easy to use website with lots of amazing options for heatable stuffed animals which have ended up making sleep time Soooooo much better for my lettle ones. Thank you Warmies! I think we have six now. Love Snoopy and the Pink Sloth, so cute.
Sean W.
I am trying to return a damaged product and have not gotten an email back after a week
Response from Warmies USAFeb 24, 2025
Hi Sean, I’m really sorry to hear you’ve been waiting for a response, and I totally understand your frustration. For quicker assistance with returns, we recommend using our live chat feature on the website or reaching out through our quick contact form. Both options will get you faster help, and we can address your issue right away. If you’d prefer, you can also email us again at [email protected], and we’ll make sure to prioritize your case. Thanks for your patience, and we look forward to getting this sorted for you! Best, Team Warmies
Georgia M.
When my Warmies came, the post office had crushed the box good. After inspecting it I found my new friend did have a small hole/tear. I contacted customer service and they were wonderful, and sent another one right away. Great experience, and love my new cozy friend!
James T.
Genuinely one of the laziest and worst customer service experiences I've had. I've recently ordered a warmies plushie for my girlfriend as part of an early valentines day gift. She didn't like the scent and offered to return the plushie. We started the process and have emailed the company a total of 4 times. Zero follow up emails lol. Every customer response I've read from warmies so far on Trustpilot has been "Contact our customer service" lmao what a joke. Good for them though. I would be robbing people too if it were that easy.
Response from Warmies USAFeb 14, 2025
Hello James, Thank you for reaching out to share your concerns, and I sincerely apologize for the frustration you’ve experienced reaching out to our team. Providing excellent customer service is so important to us, and I’m sorry we’ve fallen short in this instance. I see that you’ve contacted our live chat team yesterday, and I’m glad to confirm that your refund is currently being processed. You should receive an email confirmation, and the funds should be returned to your original payment method within 2-3 business days. We truly value your feedback and want to make sure we’re addressing all concerns. If there’s anything else we can do for you, please don’t hesitate to email us at [email protected] or connect through our live chat. Thank you for giving us the chance to resolve this—it means a lot to us. Warm regards, Warmies Customer Support Team
mariapyt
Quick turnaround, packaged really well, and love the product!! I own so many, I've lost count. They are just the right size and are perfect weight, hold the heat well, and are beyond cute! They are sewn really well and still maintain their shape after being heated in the microwave I've slept with them myself and they hold their heat all night long. They help me get a good night's sleep.
Cathy
The Giraffe Warmie is great! Quality is excellent. Shipping was fast, ordering was easy.