Montgomery WardReviews of wards.com

Basic shipping was over 20 bucks for something that weighs 4 ounces and took 2 weeks to arrive. That is INSANE. Furthermore in the questions section 4 people asked if the item could be outside. 3 of the answers said yes and one of the answers said no.

It would not allow me to give no stars, these people are the most incompetent I’ve ever worked with, they shipped two shipments to my old address even after I talked with them on the phone, also I put the correct address when I ordered, then had the nerves to send a letter saying I can pay up front full price, what a bunch of morons working for this company, stay away from these morons.

I bought a vaccum from Wards. It stopped working a month later. I bought warranty in case something happened. It stopped working g. I called Wards they said I needed to call the warranty people I did. They said it fell under the 60 day rule and Wards should send me a new vaccum and return the one I have. I have called 3 other times. One lady was trying to resolve but never called back. I thought they had good customer service. They dont. Please do not buy from them I was ripped off. I am disabled right now I have no vaccum. No one will help.

They don't care about thier customers I order something from them and it wasn't long I forgot a payment and they reported it to the credit bureau when I called to see if they they could take the late payment off they refuse everyone makes a mistake I just told them I'll never order anything else from them they seem to not care I haven't since that been about 7 years ago so I just wish they close my account I'm in good standing any way all they good for is ruin your credit I have great credit now and don't need them

Cheap product. Paid $300.00 for 14k gold over resin cross and a 14k chain that pawn shop said would pay $10.00 for

If I could give this company a billion below 0 stars I would. I got approved for credit for an order. I place another order which required a $49.49 or $494.89 in additional items. It never shipped. This company is highly racist and highly evil and highly unprofessional. So I call about order and I get 3 different bogus excuses and told my daughter address is a fraud alert. Really. UPS , fed ex us postal service and everyone else delivers at here address. It’s a new address for her and I ask what fraud alert means . Representative said it means there were previous tenant order problems. Every company has order problems that doesn’t mean refuse to deliver. Discrimination! So I call back and human agent not the first 2 orders online that I never got, she te- process orders and sends them to my mother address which is a senior building with security guards and it’s a federal building. So this time second order doesn’t require a down payment. Yet I never get order. I call and told to call a few days to see the result of them looking into why I didn’t get order. I call back today multiple calls, music put in my ear, hang ups. More lying excuse. I’m told to use a 3rd address even. Ridiculous! I’m rarely home so I didn’t want my items stolen so I used relatives address that are home more. Re-order was placed today this time representative says put half of the money down for two items. Human racist evil interference. You get approved but the racist evil going to Hell devils that work their getting paid to disrespect people do their own spin of things. This is the worst catalog company. Order nothing from the devil company in Jesus name. It’s EVIL!

Poor customer service either they are in the UK or Manila cause their customer service bites big time ! They overcharge for shipping and it takes 3 weeks to get your order. I guess since they are an online company now they don’t follow the USA guidelines of refunds or customer satisfaction .

Was to get a vacuum cleaner delivered on June 7th but FED EX couldn't find it so I am NIT RESPONSIBLE FOR THERE ERROR AND WILL NOT PAY FOR THAT VACUUM CLEANER!!! FED EX IR RESPONSIBLE FOR THAT PAYMENT NOT I!!