Gabriela S.
I purchased this tour just to go to the…
I purchased this tour just to go to the basilica well they said the basilica was closed and we would do the rest of the tour and skip the basilica however the basilica was open and they did not take us in. They told us to stand in line to go in on our own.
Response from Walks of ItalyMar 12, 2026
Thank you for your feedback, and we’re very sorry for the disappointment regarding the Basilica. Unfortunately, access can change at the last minute due to decisions made by the Vatican, which are outside of our control. In this case, we were informed that entry would not be possible as part of the tour, so the guide advised guests on how to visit independently. We truly understand how frustrating this must have been and appreciate you sharing your experience. Walks and Devour




