Walks of Italy Reviews | Read Customer Reviews of walksofitaly.com

Walks of Italy Reviews | Read Customer Reviews of walksofitaly.com

Walks of Italy reviews

443 approved reviews, newest moderated first

Kevin P.
Jan 9, 2026
Superior knowledge and enthusiasm
Superior knowledge and enthusiasm
Response from Walks of ItalyJan 9, 2026
We're happy to hear that our knowledge and enthusiasm were superior. Thank you for your positive feedback!
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Jeff B.
Jan 9, 2026
Second Time
This was our second time using your tours. Overall, very good...but due to the big crowds this past year, seemed like the Firenze tour was somewhat delayed in completing the itinerary and the Vatican museums/ St Peters tour was very delayed to the point that the group never did get to even enter St Peters.
Response from Walks of ItalyJan 9, 2026
Thank you for sharing your feedback and for being a repeat guest! We’re glad to hear that overall you enjoyed your tours. We completely understand your frustration with the crowds—this past year has been particularly busy at major sites, and unfortunately, it can sometimes impact the flow and timing of tours. We’re very sorry that your group was unable to enter St. Peter’s on the Vatican Museums tour and appreciate your understanding that some circumstances are beyond our control. We value your feedback and hope to welcome you on another tour in the future under smoother conditions. If you would like to reach out to us in the future, quoting the booking number for the tour here, we will be happy to offer you a discount on future tours. Kind Regards Walks and Devour Feedback Team
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suzanne
Jan 9, 2026
This was a great tour
This was a great tour. Small group and very knowledgeable guide throughout. Had session planned to include restroom and drink breaks. Got to spend a good amount of time in Sistine chapel as well as the basilica. Being a jubilee year also got to go through the holy doors which was a special experience. Tour a little rushed through museums but then each started To look like the previous. Meeting long ways to get to a great day. We chose a pm tour which was great as we watched the sun set over st marks square ( it was November)
Response from Walks of ItalyJan 9, 2026
We're glad you enjoyed your tour! It's wonderful to hear that you appreciated the knowledgeable guide, planned breaks, and time in the Sistine Chapel and basilica. We appreciate your feedback about the museums and are happy the sunset view made the day special. Thank you!
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Jamie
Jan 9, 2026
Easy to find them
Easy to find them. Nice tour and the dome climb was really good. A lil cafe at the top to grab a coffee and enjoy the views. Our guide was really nice and informative.
Response from Walks of ItalyJan 9, 2026
We're glad you enjoyed your visit! It's great to hear that you found us easily, appreciated the tour and dome climb, and enjoyed the café and views. We appreciate your positive feedback about our guide!
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Peter
Jan 9, 2026
The tour director stopped and proceeded…
The tour director stopped and proceeded to talk about soccer for 10 minutes It was also the Pope's birthday and we could not get to the St Peter's - they should have known this as it was a HUGE event in rome
Response from Walks of ItalyJan 9, 2026
We appreciate you taking the time to share your experience. We regret the tour included an irrelevant discussion and that the event impacted the itinerary. The Basilica can change at anytime during special events and rather than cancelling a full tour n you last minute, we adapt the tour to visit another area, so to dampen the impact it will have on our guests. Warm Regards Walks and Devour
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Chris G.
Jan 9, 2026
You provided us a great service
You provided us a great service , sorry I do not remember guides name but he was amazing !
Response from Walks of ItalyJan 9, 2026
We're happy to hear that you had a great experience with our service! We appreciate your positive feedback and are glad our guide was amazing.
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Sharon
Jan 9, 2026
the tour was what I expected
the tour was what I expected, visiting most all of the areas of the Vatican I wanted to see. However, the tour guide. although quite knowledgeable, used crass and inappropriate language throughout the tour. Simply unnecessary and distasteful!
Response from Walks of ItalyJan 9, 2026
Thank you for sharing your feedback. We’re glad the tour covered the areas you wanted to see and that you found the guide knowledgeable. That said, we take your comments regarding inappropriate language very seriously. This is not the standard of professionalism we expect from our guides, and we will be investigating this matter further. Thank you for bringing it to our attention, and we sincerely apologize that it affected your experience. Kind Regards Walks and Devour Feedback Team
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Crystal
Jan 9, 2026
Our hostess was fun
Our hostess was fun, positive and gave helpful insights.
Response from Walks of ItalyJan 9, 2026
We're glad you found our hostess fun and insightful! We appreciate you sharing your positive experience with us.
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