WalgreensReviews of walgreens.com

I take two types of insulin, I went to Walgreens in Crystal River Florida to refill my prescription on Wednesday because I was running out. I was told that the Slow Acting Insulin would be in on Friday. I went back on Friday to pick it up, but the store was closed due to a power failure. I waited two more hours and went back to be told that the one they order they did know if it was coming in today. The Fast Acting Insulin had been transferred to another store to be put in a refrigerator. They didn't know when it would return to the store. They said the one that had been ordered may not be in today and the would be closed next Monday for Memorial Day, so at least 3 more days. I am now out of Insulin an was told if I had a problem to go to the emergency room. You can not get extra before the month is over because medicare/insurance will not pay for it. For some this could be life threatening, but what does Walgreens care....

Pharmacy customer service is terrible! They don’t answer the phone or either hang up on you, you’re on hold forever, wait forever in the drive through, when you finally get to the counter or window their just talking, not really busy, the 2202 Chambers RD.63136 store especially. Thinking of taking my business elsewhere.

Never doing business with these incompetent idio-ts again.

The young woman that was working in photo looked and acted like she really did not want to be there and I had to ask her twice for help. Her name was Yamani.

The Walgreens in Sylvania, Georgia needs to get rid of the hateful woman who is the manager or supervisor. Today I went in there to put money on a card to pay a bill for my mom and the woman had a terrible attitude and yelled at me asking for ID. I did have ID in my wallet but I couldn't find it and she was so rude towards me. All she had to do was decline me politely but she was unprofessional. I walked away and told her I'm doing my business somewhere else and she kept screaming at me while I was walking through the door. She has gray hair, tall, and wears a blue shirt and she is Caucasian. I see why customers barely go in there. All of the workers act weird and they have an attitude when you go there like they hate customers for no reason. I will never do my business with them ever again. Every Walgreens in Georgia acts like this. How do they expect customers and they have nasty attitudes. Maybe if they get some of those managers and supervisor out and replace them with good people maybe then the store will have more business!

I had a horrible experience with a manager by the name of Katherine Pippin store # 11101 off of Poplar and Hampton in Denver, CO. I frequent this store because I use their photo lab. I have never had an issue until now. I was developing photos, which I do almost every week. As I was checking out and talking to one of their employees about returning photos that I still had in the envelope with receipt from the week before, Katherine Pippin walked up without being included in my conversation with the other associate and said, “I’m not returning your photos!” I’m the manager and it’s my decision!” At that point she physically grabbed the new photos that I had just selected, out of my hand! She then went to grab the photos I was returning but I pulled away, I then told her never to touch me again and that I would be back tomorrow for my new photos and that I was reporting her to Walgreens corporate. I was extremely embarrassed and appalled in the manner in which she spoke to me and they’re a customer standing behind me that could certainly hear everything that had transpired. Ms Pippin was accusing me of not paying for the photos I was returning even though they were in the original envelope with receipt attached. I felt violated because of the way she forcefully grabbed the photos out of my hand and her false accusations!! I came back the next morning to pick up my pictures as I said I would and Ms. Pippin had thrown them out!!! Another manager rectified the situation and reprinted the photos from the night before. I then returned to develop more photos 12 days later on May 16th only to find Katherine Pippin working the photo lab. When I was done with my selection I asked her how long it would be before they were developed? She said they were back logged and that they would be done the next day. I then asked her if she was planning on throwing my pictures away again? Her response,”I will, if their not paid for.” I have reported her several times now. I’m still waiting for a response. This behavior Is inexcusable and Ms. Pippin has no business in any area of customer service. I have also been made aware of several other customer complaints where Katherine Pippin is concerned. Shame on Walgreens for employing such a poor and disgraceful representation of their company!!!

Walgreens stores are always my last option for shopping. They should hire organizational psychologists to help staff develop customer service skills.

I just read Emanuel's review and I just had the weirdest experience too. I had a receipt for a pair of reading glasses that I purchased earlier this evening. The cashier took a while and asked me why Im returning them. She was deliberately taking her time. She then wrote a credit for the wrong item. A young man took over and I commented that I didnt think it would take this long to do a return. He then asked me for my id. (This is a credit card purchase) The lady started asking me Miss, Miss, did your return go ok. She's messing with me for her fun. I am a 60 year old white woman and they were both black. This was so weird.