WalgreensReviews of walgreens.com

I went to fill a prescription from my doctor for pain medication. I have a pinched nerve in my back and am in severe pain, and am unable to sleep. Walgreens gave me 7 pills with a partial refill. The wonderful computer answering service give you no options so you can't speak to anyone. So it told me my refill would be ready after 10am the next day. I drove into town and was told that my insurance wouldn't cover the cost until the next day. I drove back in, and was told that the prescription wasn't ready, even though it was ready the day before. I went to the next town to go shopping, and 3 hours later it still wasn't ready. Now for the really frustrating part. My doctor gave me a prescription for 20 pills, yet Walgreens elected to only give me 7, and then a refill of 7, with no refills. How can Walgreens arbitrarily alter a doctor's prescription? They said I was opioid naive. Being a transplant patient, I have been on opioid medication before. Apparently Walgreens can alter a prescription from a doctor who knows my medical history, and they apparently are ignorant of my history. Unbelievable!

I picked up 2 prescriptions from the Walgreens at Smokey Hill and Aurora Parkway store #11615. I noticed that one of the drugs looked different from what I usually get so I went back and spoke with the pharmacist. The drug was in a small capsule and the directions said to take one half dose at a time where I normally got one capsule in which I could take the whole thing. I asked the pharmacist how to get the capsule open since it was so small and then insure I was getting one half of the powder per dosage. He got very nasty and said he could not take the drug back. I told him I understood that but my question was how to correctly take the drug. He started yelling and said to put it all in applesauce and then divide it in two. I gave up and called my doctor. They discovered they had called in the wrong prescription so they called in the correct one. I got a message saying it was ready so i went to pick it up at the drive through. The counter girl acknowledged me and then I waited and waited and I finally yelled through the window to ask if it was ready. She held up a finger like hold on but never spoke to me. I waited some more and she finally got my prescription. I asked her what the hold up was and she said they misplaced it. Both her and the pharmacist were extremely rude. This is the worst pharmacy I have ever been to.

WHAT THE HELL HAPPENED TO CUSTOMER SERVICE AT THIS STORE???? I came in to pick up 3 dozen pictures. Went to the counter and finally some young girl showed up and didn't say a thing so I said I'm here to pick up pictures. She finds them and hands then to me and starts walking away. Still no smile and no words. I asked "so you can't ring them up for me?" she mumbled something and looked at me with the most disgusting face and still I have no idea what she said and I said "ok I'II pay for them up front at that cash register. I immediately asked for a manager but first I paid for the pics. By the time I reached ADAM the assistant manager he got a different story. I tried telling him how rude this girl was and she was put out by me asking her to ring the pics up and he started TALKING OVER ME!!!!!! I spoke louder to finish my sentence When he - EVEN MUCH LOUDER TOLD ME I WAS OUT OF CONTROL AND CAUSING A SCENE!!! OMG !!! Italked back in his same volume and said I am NOT OUT OF CONTROL I wanted to complain about a rude clerk! HE THEN SAID IN A VERY LOUD VOICE IN FRONT OF CUSTOMERS AND HIS COWORKER TO LEAVE THE STORE !!!!!!! WHAT THE HELL IS GOING ON????? I'm 65 years old and these are people in their 20 and 30's talking to me the customer in the most disrespectful humiliating way! AND TO LEAVE THE STORE! I called the store manager when I got home and literally got treated the exact same way. He would not listen to me and said that the store clerks and managers can kick out anyone who is causing a scene and they are taught that !!!!!!! lended up calling the regional manager and filed a complaint. They said it takes up to 10 days to hear back. I will NEVER EVER STEP FOOT INTO WALGREENS ON EAST BELTLINE, Grand Rapids, Michigan. I WILL TELL ALL MY FRIENDS AND FAMILY ABOUT THIS EXPERIENCE TODAY. THIS IS THE NEW GENERATION OF STORE CLERKS AND MANAGERS. TOTALLY OUT OF CONTROL, AND RUDE AND THE CUSTOMER IS ALWAYS RIGHT DOESN'T APPLY IN THIS STORE. WHO KNOWS MAYBE ALL WALGREENS HAVE STOOPED TO THIS LEVEL OF LOW!!!!!!

Walgreens on 13th and 2nd Ave. in Miami - grossly understaffed with the most incompetent people imaginable. Only thing worse is the staff in the call center when you think you've reached your store (because they TELL you it is your store!) and then, when they decide they cannot help, they transfer you to ... the store ... where they cannot help either. Spent 4 days and probably 4 phone calls per day trying to get a vacation supply of meds - with total cooperation from the insurance company, and massive incompetence at every level of Walgreens.

When large corporations cannot serve their community, they need to CARE ENOUGH about their customers to make arrangements to fill their critical scripts. I live in a small town and my SSRI, Effexor, was sent there. After several days of being "in process", they now post a "temporarily closed" sign with no instructions for customers on when or if it will re-open. This has caused me to go into sever withdrawl and has distrupted my work and basic functionality this week. This is a drug that should never be stopped abruptly. I can't imagine some of the life saving drugs that people had to jump through hoops to get scripts transfered, etc. They made no effort to transfer scripts to other walgreen locations or to contact customers to instruct. THEY DON'T CARE enough to take the simple innitiative to at least attempt to help people. They just closed and basically said "your on your own people". Very unprofessional and reckless!!!! I'm now on day 6 of no meds while my doctors office scrambles to reallocate. The only good news about this is that I've been forced into withdrawl and I'm going to ride it out the best I can. I never want to be in this position again and my trust for pharmacies, especially Walgreen is completely gone. I'm sure they'll delete this because they'd never want their customers to know the truth. THEY DONT CARE ABOUT YOU!

The Walgreens Pharmacy on the corner of California street and Spruce street in San Francisco: HORRIBLE SERVICE!!! To reach out to them takes more than ONE HOUR and then they just HANG UP!!! The WORST STAFF EVER!!! I've made a several calls and ALL of them took me , at least, 45 minutes to get someone on the phone, yet, they were NOT able to help. All other calls take more that an HOUR after that- they just hang up.

Waiting in line for 15 min while , we’ll I don’t know what she is doin , and I’m still waiting

ZERO STARS Evidently the Walgreens stores in Mesa and Gilbert like to lie to their customers because they don’t want to fill a prescription. This is my first time for the prescription and because it is a controlled substance Walgreens refuses to fill it. They lie and say it is on back order when I did the research and there is NO SHORTAGE of my medicine. They can’t just tell the truth that they just paid $500 million dollar settlement to the state of New Mexico concerning opioids. But instead they just make up lies saying it is on back order. It is a BLATANT LIE! They disgust me with their dishonesty and not being transparent about the real reason they won’t fill it. They have their head up their ass and making innocent people pay as they lie and delay lie and delay lie and delay. Well F***YOU Walgreens pharmacists and corporate headquarters! The least you can do is be honest instead of giving me the run around on my first script I will never shop there again and I hope you go bankrupt! Kiss my little white ass!