WalgreensReviews of walgreens.com

I confirm my appt with the Walgreens website online for 4 vaccinations (Covid, flu, pneumonia, and RSV), at my local Walgreens at 3:40pm on 8/14/23. 3:15 pm – I arrive (25 minutes early) and confirm my appt with the clerk. I am the only one there for vaccinations. The clerk then tells me they do not have the RSV vaccine! I ask why, if it was confirmed online and by email? She does not know. 3:40 pm – 25 minutes later, at my appt time, the clerk tells me I have a form to complete. She tells me it will come by email. 3:55 pm - The email has not arrived. I give her another email address to try and sends it to this second email address. It too never arrives. 4:00 pm – She asks for my ID and insurance. 4:05 pm – She finally prints out the form for me to complete. She tells me I only need to enter the vaccines I am to receive and then sign and date. She doesn’t notice that the form is in Spanish! (I don't read Spanish.) I complete the form as instructed. She returns it to me and tells me I must complete the entire form which is full of personal and medical questions. I point out to her that the form is in Spanish and I don’t read Spanish. I hand her the form and she goes to the back again. 4:20 pm – She finally comes back and hands me the form again to complete! This time it's in English. At this point, I've been at this Walgreens for over an hour, and they are no closer to being ready to give me my vaccinations than when I arrived. (During this entire time, no one else has received a vaccination either!) I've had enough, tell her so, and leave. (I will never go to Walgreens for a prescription or a vaccination again if I can avoid it.)

Checking out was impossible!.. big errors in the cart (PLURAL) DEBIT CARD REJECTED, BUT WAS CORRECT & ORDER PLACED. I CALLED WALGREENS ASSISTANCE AND OPERATOR TOLD ME THEY HAD BEEN HAVING THESE PROBLEMS ALL DAY!!!! I ASKED HER TO HAVE THEIR INTERNET PERSON PUT A SIGN UP ON THE SITE!

I'm on chat with customer rep Jessica B. and she stopped responding once I requested to speak with a supervisor regarding honoring a promo code that is currently on the site. I sent a link of the website and a screenshot to prove the promo code was on top of the live site that she claimed she did not see. I'm still waiting for her to get a supervisor but she's stopped replying once I asked why it's taking so long. Please hire reps that actually want to help people and give them solutions. I have wasted 30 minutes of my time on this and will NEVER attempt to purchase from your site EVER again as you do not honor promo codes.

I have gone to the same pharmacy for 14 years. They were Rite Aid and then became Walgreens. Walgreens and bought up all of the Pharmaca local pharmacies and closed them down. Which meant an overload of customers at Walgreens. Now you cannot even directly call your pharmacy. You have to go through the robot Which doesn’t give an option of calling the pharmacy. Then you go to what I’m assuming is at the fulfillment center with people who have no contact or information from the local pharmacy. If you’re lucky they will transfer you to the local pharmacy. However, eight out of 10 times they transfer you to the wrong place or the call is dropped. I have a prescription that is a controlled substance that is filled once a month. They refuse to fill it on the days that it is due. When they do fill it, it comes from the fulfillment center because they keep none of it on hand, which usually takes 3 to 4 days. by that time I am out of the medication and going through withdrawal. I also had a prescription for a topical cream called in to the Walgreens. They told me that I could not receive it because it was out of stock and that it would take 2 to 3 days for it to arrive. By chance I went into my pharmacy and asked about it. They is found the topical cream on their shelves for. in order to get any help from your local pharmacy you have to go there. It takes less time than trying to call them.

This pharmacy is horrible. Every month there is a issue. Every month. I'm writing this as I sit here scared that I will have to cancel my vacation because they refused to fill my prescription yesterday 8/8/2023. They said I had to wait until today 8/9/2023. I have to be to the airport by 8am. I called at 4:00 now they are telling me that my medicine is not in stock. Last month I had to wait 4 days. Its awful that they can play games with your medicine with no consequences. And their attitudes are even worse.

They don’t care about there people I asked 4 days for medical medicine and they said they would order and didn’t in over it I wait days with out my medicine.

Called Corporate to discuss an issue with instire photo print. And that when they upgrade to new machines they need the machines that print the date the photo was taken in the back. The public needs this for our legal cases. WalMart's 1 hour photo print machines do this, but they we're down. Walgreens said that theirs would print on the index if one was ordered and it was not. Hours wasted along with almost $60. I called Corporate only to be transfered to consumer relations, for them to send me to the photo dept, to be sent to E-comerce photo dept who then sent me back to consumer relations. How many times does a customer have to repeat themselves only to end up at stage 1? When we call Corporate we want to to speak to someone in Corporate and not be tossed around from one dept to another.

Got email and text message on the phone saying may prescription is ready to pickup. Went to the Walgreens pharmacy window. 20 minutes in the long line. Then, at the window, the man went to get my meds. After a while returned back and stared again into computer screen. Did this a couple of times and after about 20 minutes tells he can't find my medication. That's it!