WalgreensReviews of walgreens.com

DO NOT EVER use Walgreens for FedEx package pickups! I was expecting a package delivery to our home, but due to some road construction making it impossible to reach our home, I decided to set it up for me to pick up the package at Walgreens. I even got a phone call this morning letting me know my package was at the store ready for pickup. When I got there, the only employee was what looked like a 16-year-old kid who basically just told me they didn't have any FedEx packages, he said he had just checked. I asked would he at least check again. He went back to the photo department, unlocked the door to the storage room, looked inside, then said, "Nope. Nothing here." I drove to another Walgreens about a mile away, thinking maybe it got delivered there by mistake, but it wasn't there. I went back to the first Walgreens, intending to get a manager involved. I had the email stating the package had been delivered to that store. A manager finally showed up from the back (his name tag said something like Team Leader). He basically told me the same thing, even saying offhandedly, "This happens all the time with FedEx." He opened the storage room door and let me look in to see that the FedEx shelf was empty. I noticed several other packages on the shelf above and asked if he wouldn't mind double-checking those packages. He started taking them off the shelf, looking at them, then literally tossing them onto the floor! And guess what, my package was on that shelf! I yelled out that was my package before he had a chance to throw it on the floor (It contained a nearly $200 internet microphone!) I made a comment about it's a good thing I had him look. No apologies, just a snarky remark, "Hey, at least I found your package." Unbelievable.

Hugely overpriced 40% more with so-called discount that you have to go on internet for even when registered!!! Too many hoops to jump through I will spend extra time to go to wally world as I can get 80% more for just 2$ more.

I have been using walgreens since my kids were little, and even know years later continued. Just last month I went and refilled my thyroid medication like I always have. Well today I attempted to do the same and was told they no longer get accept the type of bcbs insurance I have. Wow, really! Guess they just lost a loyal customer.

Nearly every time I come to Walgreens they are still filling prescriptions a full day after I request a refill or they can’t find the prescription and have to search high and low for it

1. The app is incompetent and has been for years. Many bugs. The latest achievement: it ordered a prescription for me that I did not order. Not the end of the world, but hilarious. 2. When you sign in, it send you a code to your phone (a routine procedure). It used to work, but not anymore. I had to resort to an alternative authentication. 3. I cannot cancel the prescription that the app erroneously ordered for me

You have really bad employees. I went this afternoon, it wasn’t busy. Three of us were in line. It had been one, he was waiting for a good three minutes while two of your employees just stood there. There were not working, just standing there. Then I came and waited. They kept standing there. Another person joins the line and that’s when they check out the first guy. Then, it’s my turn, and instead of checking me out, this lady stands there all confused and then asks if she can check out this other lady who had just cut the line. Subject to peer pressure, I oblige and wait. When it’s my turn, she doesn’t say anything, just stands there and rings me up slowly, then misses a few of my items (I tell her and she continues). When I’m finished, she doesn’t say absolutely anything. Not a “have a nice day” or even asking me if I’d like a bag (I didn’t, she just put my stuff in it). There were three employees at the counter and none of them knew what they were doing. Hire smarter people, gosh.

Walgreen's store # 1374 has an individual in the pharmacy who is limited in customer service skills. She gets offended if you ask a question that is not on her script ("this is what we are required to say..") and then continues to ignore the customer throughout the remainder of your business transaction. Finally, she does not provide the customer with the final disposition of the transaction..."Please wait or take a seat and the pharmacist will be with you". Yet when the customer asked another staff person what she (the customer) should do she covers herself by saying that she told the customer what to do. I am a mental health provider in the community and have used this pharmacy on several occasions. I was appalled by this female staff persons presentation and conduct.

For the last several purchases, all gummy type products have been noticeably stale. Some to the point of being difficult to consume. Will halt buying those types of products immediately.