WalgreensReviews of walgreens.com

Walgreens is chronically understaffed. It will take you over 30 minutes in store to get a prescription. It takes over an hour to get in through the phone. These people are horrible do not go to Walgreens. If you want a good Pharmacy go to Walmart you can get in and out under 5 minutes and they answer the phone immediately. If you value your time do not waste your time with Walgreens go to walmart.

What is going on with Walgreens? Since the pandemic we have had the worst experience, and now we're many years past and the experience is still laughable. We send prescriptions straight from the doctor, and basic medication is unfillable at ALL local locations. The pharmacists laugh or lament about the situation, and pharmacies in our central Texas region all close shop by 5 or 6pm, so if you have any sort of real urgency for medication (sick kiddo per say), there is zero chance you will get that med filled on the same day even if you call and get through the annoying voice mail system and speak to a pharmacist. They don't have basic meds available like penicillin based antibiotics and the most common asthma inhalers. Online refills are a joke. I've tried sending a refill to both a local pharmacy and online shipping--they never get updated or sent. Weeks later I am looking for the refill and customer service sees that it was ordered but you have to "call and talk to so and so" about it. Why?! Just send the dang RX- That's what you're paid to do. Literally taking money from customers and locking up refills and prescription that they cannot even fill. Trying to get them to cancel or transfer is an equal pain in the butt-- especially if they waited until right before closing to let you know (i.e. YOU called to find out what happened). Why can we not call customers or notify when there is an issue??-- I suspect they cannot keep up with the issues anymore and rely on irritated customers to call them to make sure they're filling the RX that was entrusted to them. This is BROKEN. We are done with Walgreens.

Since Walgreen's went private they have gone downhill. So many scripts are now filled off site with no immediate pickup. REALLY? WHAT PHARMACY DOESN'T HAVE MEDICINE? Today another prescription with an email saying we don't have but are ordering. No mention of when it will arrive. This isn't acceptable. Respond to the email and learn "this is an unmonitored email".

I live in Corinth Texas I’m a 61 year old four times colon cancer survivor, I have been on pain medications and high blood pressure medications for years starting in 2004 , my surgeon that did my colon dissection told me I would have to be on pain medication for the rest of my life because of all the surgeries I had in 2025 and asian pharmacist who work for Walgreen had began to refuse to give me my pain medication at first I thought he was an ass . I explained to him why I was on these different medication’s because of my colon surgeries and he persisted on telling me he knew Best than my doctors as it prolong I began to realize that this wasn’t normal. I started to feel targeted by my race. I contacted Walgreens numerous of times about this agent pharmacist he had me going to Walgreens out of my city to get my prescriptions fighting this monster of colon cancer every day stress now I have to fight a pharmacist at Walgreens for my pain medication. The pain medication helped me get out of bed and live a piece of a normal life distress, a brought on me makes me have a hard time to sleep thinking what’s gonna happen next month? They told me Walgreens changed their policies on pain medication, but when I go to Walgreens out of my city, they give me my medication right fast. I am beginning to think of seeking legal actions against Walgreens. I have called them numerous of times and informed them of this pharmacist. I feel discriminated against every time I go pick up any medications. He give me to run around my pain medication‘s my blood pressure medication and my anxiety medication. I know I don’t have long to live because this Cancer keeps coming back, but I would love to have a piece of mine knowing that I can have my meds that gives me a little comfort in living so I can get out of bed sit and talk to my loved ones so I’m asking Walgreens to stand up for a Cancer patient so the next one won’t have to go through this so if there’s any corporate members who read this, please contact me and let’s discuss how I can move forward and removing this stress that keeps me up at night thank you. I look forward in speaking with you.

I bought eye drops for $22.99, tried to pay with credit card on self checkout. I got an error message, Norma, the store manager swiped and tap my card several times, gave me one receipt. I got a fraud alert from my bank. I called the Walgreens store, I got no resolution. I disputed charges with bank. Shop at Walgreens at your own risk.

On July 5, 2026, I visited Walgreens Store #2778 in Elmont, NY to send a Western Union money transfer. I chose to pay with my debit card. The cashier attempted to process the payment twice, but both attempts were reported as declined. Neither attempt generated an MTCN, and I was told the transactions had failed. The cashier instructed me to submit a new transaction at the kiosk and pay with cash, which I did successfully. A few hours later, I discovered that my bank account had been debited twice for the two supposedly declined card attempts—$150 plus an $8 fee each time, totaling $316. Since both transactions were declined and no MTCN was issued, my account should never have been charged. I immediately contacted Western Union, and I was told the matter would be investigated and that I would receive a follow-up. A month later, I have received no update and no refund. I also contacted Walgreens. After being told to return to speak with a manager, then later being told a manager would call me, I never received any follow-up. My bank initially attempted to dispute the charges, but informed me that Walgreens stated the transactions were processed by Western Union. Walgreens, however, has pointed the responsibility back to Western Union. As a result, Western Union has had my $316 for over a month despite the transactions being declined, and neither company has accepted responsibility or taken meaningful action to resolve the issue. I have exhausted reasonable efforts to resolve this directly and am now filing complaints with the Better Business Bureau, the New York State Department of Financial Services, and posting this review to warn other consumers. Consumers should not have to spend weeks or months trying to recover money from transactions that were never successfully completed. I am simply requesting the prompt return of the $316 that was improperly debited from my account.

Walgreens has been in business since 1901. Now most people would think with all that experience they would know how to run a pharmacy. I assure you that's not the case. On their website they'll show a Rx is ready for pickup and you get there and it is not. Or one of their favorite alternatives is when you get there they say they already show it's been picked up. One review source have them at 1.1/5. Seems high to me. The worst part is they act like they're doing you a favor by filling your prescription. I take something like 30 pills a day but since it's Medicare Part D don't know how much they make on each one or what their margins are but I assure you I'm taking my business elsewhere appreciate it or not. They make the Keystone Cops look organized.

For some reason every one of our meds take overnight to fill. At this moment I sit up at 5am trying to manage excruciating pain and swallowing every antacid under the sun to prevent my stomach from eating itself. My stomach is producing an extreme amount of acid and unfortunately tho my med was called in Sunday evening before 5 I can’t pick it up till after their lunch today, Tuesday. I’d like to say Just send it to another Walgreens more capable we tried that with my husbands meds before and we had to wait 4 days while it was ‘lost’ between the two pharmacies and ultimately made us just wait for our in town lazys to decide to fill it. Absolutely ridiculous