WalgreensReviews of walgreens.com

Walgreens guaranteed business cards Thursday 11/16/2023, they are due some time next week... terrible customer service

Walgreens pharmacy has about the worst customer service ever. I live in fountain Colorado and for several years I went to the Walgreens in Fountain. Oh I almost always had trouble. Every time I tried to get a prescription filled. So I moved to the one on Main in security Widefield, which is considered Colorado Springs it’s like trying to go through Congress to be able to speak to an actual person because the canned voicemail does not answer my question. I have tried three times to get a prescription filled, and the customer service tells me they will fill it and then the next day it’s not filled I called again they say will put it in and it’ll be filled this afternoon check on the app and it was canceled. Now I can’t get in touch with them by phone and it’s too far to drive for nothing. Something needs to be done about this. I am moving my prescriptions to and different pharmacy that is not Walgreens because I’m tired of messing with it. I don’t think it is through any fault of the employees, I believe it is just Walgreens management.

I had my prescription called in, when I arrived I was informed, my Dr needed to right a reason for my medication. I called my Dr. He has never heard. Of such a practice. I finally got my medication....6 hours later. I went to C.V.S , the next time, they had my medication filled, before I left from the Dr's office. Do yourself a favor, save the headache, frustration, and steer clear, of Walgreens. They are a ,"JOKE" REGARDS BRADLEY GEORGE

Walgreens Riverton Wyoming. Have had to call so many times to pharmacy. Get put on hold forever, they pick up phone and click back on hold 3 times then pick up and hung up on. Call back, hold, then gal on phone is so rude. Had surgery (open abdominal)waiting on pain meds, get told they are working on it, they will get to it when they can???Because they thought i had some. ????? Then sent script in for refill waited DAYS. Called dr, they got no fax. Called Walgreens to give them correct fax number, silence, put on hold… girl was sooo rude she says fine ill refax and hung up!!! Omg.,transferring pharmacies. Done!! It asks for date, my bad experiences have been going on for months since they got new Pharmacist.

Walgreen’s COVID treatment $44.99 fee paid. Pharmacist calls and says resend labs for ALT or AFT for liver count. I resend the labs, but looked at first set of labs and there the ALT is there and in normal range on page 10. I get no call back, although I was told I would receive a call back and I’m out $44.99, because the clause says non refundable regardless of outcome. Wow there’s no integrity, beware and don’t get scammed. I tested positive for COVID 19 on November 15 and requested the “Test to Treat” online. It’s 1041pm ET. At least call to say something, but the clause gives them a right to just take the money. Boy was I stupid and all the other folk who paid for the service without any outcome.

Horrible. I am home sick and order a one hour delivery for a COVID test and some other things I need. Twenty minutes later, I get a text that the order will not be delivered until the NEXT DAY. It took me a half hour on hold to cancel and the attendant was very rude. "The delivery time is determined by UBER, not us." Well, then say that on your MF website so people know they make have to cancel future plans just to recieve a simple "one hour order", and they will have to do all the labor to cancel it if it is impossible.

I get a migraine each time I go in that store . Way too much chemical use in the pharm industry beyond the perfume aisle. Cleaners, beauty products, household junk, even the clothing smells toxic. On top of that, I go to take the survey on their receipt, to address these issues, and lo and behold, the site is BROKEN. i fill it all in as required yet it will not allow me to submit my info. The only saving grace is the people, all of whom are wonderful.

If there was zero stars , that's what I would select. I had arm surgery and unfortunately the pins that were placed were coming out of my hand. My surgeon prescribed pain medication before my next surgery. 3 days ago. I'm in agonizing pain and they say " they're working on it." Ill have my new surgery before they even fill it. I call and am on hold for hours. Tonight I called and followed the prompts , push 1 for pharmacy, get pharmacy music, they say I'm next available customer but it seemed yet again to take forever. I had my husband call on his cell phone to see if pharmacy was even open. Store was open , pharmacy closed. In agonizing pain I was on hold for nothing. Badly done walgreens, badly done.