Walgreens rips off customers who pay using online ordering
If you order online at Walgreens to pickup they will add charges after you pay.
I made an online order in the amount of $65.90 tp pick up and used PayPal to pay, which I normally don't do. Glad I did this time because I got an email from PayPal that Walgreens updated the payment from $65.90 to $74.76. I called Walgreens customer service and was told Wagreens does not do that. Once she looked up my order she said let me get a supervisor and I waited and waited no supervisor so she came back to the phone and said Walgreens has never seen this happen before and immediately hung up on me.
So, if you order from Walgreens check your bank account to make sure thus does not happen to you.
LS
Linda S.
I dropped off some film to be developed…
I dropped off some film to be developed at the walgreens on the corner of space center and fairmont in pasadena in August. I checked back in August, September, October and November and I was told the film came back in September and was destroyed because I did not pick it up. The day manager said he would contact Fiji and see if they could reprint them and call me back. I spoke with him today and he said he lost my number and I can not get my film back. This film was the last pictures took from my deceased x husband the father of my children. Now my children will never have those pictures. This walgreens is the most unorganized store I have ever had to deal with. BEWARE OF THIS STORE. THEY HAVE SOME REAL WINNERS WORKING THERE. I really wish they had a zero rating.
BG
BG
*I was HARASSED in the Walgreens Store
*I was HARASSED in the Walgreens Store. I wasn't allowed to defend myself while being yelled at very loudly for all to hear.
*I was KICKED OUT OF The Walgreens Store by a Walgreens Customer. This should be unheard of!.
*I was YELLED AT and humiliated in Walgreens by a very RUDE Customer. -He needs consequences.
*All CONFIDENTIALITY WAS BROKEN!!! By both the rude obnoxious customer and the rude pharmacy-clerk.
I was given VERY POOR CUSTOMER SERVICE at the Walgreens on 2025 Division St., St. Cloud, MN.
*It took almost TWO HOURS to get one medication, and I was fifth in line.
*It would have taken OVER TWO HOURS to get two medications.
*The Pharmacy Clerk didn't follow through on the info he found. He DIDN'T TELL me when the med could be ordered, after a long time of looking it up.
*The Pharmacy Customer Service was sarcastic, snide, and rolled his eyes when I asked something. He said things like: "If you WANT to WAIT 3 days and come back you CAN!"
*The RUDE Pharmacy Clerk sarcastically rolled his eyes and looked past me at the customer behind me, instead of answering to me.
* This is Triangulation, it pulls a third party in, and BREAKS ALL CONFIDENTIALITY RULES!! -It worked!
When I contacted headquarters, instead of having the points above addressed, they went into an unnecessary and detailed explanation of how both my meds came in at different times through automation! I already knew this. This was NOT the point. The point is, this has all to do with HARASSING THE CUSTOMER, along with RUDE AND POOR CUSTOMER SERVICE! -All the way around! If this is not appropriately addressed, I am not setting foot in that store again.
MM
Mariah M.
Love the store but hate the pharmacy
Love the store but hate the pharmacy. When I go to pick up my medicine they always say they don't have it filled due to no pre authorization even though it's been authorized Not only have they done it to me and my husband but also now my grandmother (this is in hospice) and makes it so difficult to get the medication and take to long to get the medicine she needs.
JB
Jay B.
I was told my prescription would be…
I was told my prescription would be ready November 12th. Today is November 25th. Still nothing! I called the pharmacy and spent 5 hours and 10 minutes on hold. Went to the pharmacy today, CLOSED! Everyone's medication is important, mine is asthma medication I need to help me get the air I need to survive. I called walgreens corporate only to be told they would have upper management call me. I'll be filing a complaint with The State Of Colorado Monday morning.
JG
Juan G.
I have been trying to get my Syringes…
I have been trying to get my Syringes for three weeks now. No body at the walgreen's pharmacy staff can give me any information as to when they will receive them I have called Walgreen's Syringes Customer Service multiple times. They promised me two free boxes by fedex that was three weeks ago. I received letter from Cheryl Legros US Customer Operations Management. The letter is not worth the paper it is written on. She promised another two free boxes. Another Lie from her and walgreens. This shortage has happened before. I give up on Walgreens I'm going to CVS.
MB
M B.
Walgreens photo lab machines never work
Walgreens has a photo lab or so they offer it. Every time I’ve tried to use the photo machine at Walgreens on Cottondale rd/hwy 17 savannah GA, it’s NOT WORKING. There isn’t any other place to get pictures made anymore. Walgreens has the machine but won’t fix it and employees have even said that same thing. If you offer the product then take responsibility and fix the issues. Poor quality, low standards.
SP
Samantha P.
HORRIBLE CUSTOMER SERVICE!
You can't even get a pharmacist or a tech on the phone, they pick up and put you back on hold, seems like they don't like to work, if I can give them 0 stars I would. My wait time 16 mins and still on going oh and to top it off this is my second day calling and same thing happened yesterday. Only reason I have my medicine sent to them is because they are open the latest otherwise don't even bother having your prescription sent to them.