WalgreensReviews of walgreens.com

My order has been canceled I want a refund. Order number: 210593350056

Walgreens pharmacy has very poor customer service. I am diabetic and in monjauro . For the second time , my prescription was dropped from my order status and I was not notified via email or text. I had to do the investigative search to determine what happened to my order. They state that the medication is on order but on further pushing and questioning, it appears that they will not be receiving any medication until after the 16th . Unlike last time this occurred, they could not give me any other pharmacies where it was available. While I understand that the medication is unavailable, it is Walgreens failure to not notify me immediately by text or email regarding the issue. They just dropped the medication off my order list. I wonder if it is due to greed and their desire to keep my account for medications and not have me switch pharmacies. Too late- I no longer have faith in Walgreens. Monday morning I need to start calling all pharmacies in my plan to try and hunt down the medication and then contact my pmd to send them a new prescription. This is extremely poor customer service, especially since I have done business with this Walgreens for over 13 years.

This store website says FREE 1 hour delivery which is a lie as they did not today, they cancelled my order, still holding my money for 48 hours though and there is NOTHING that the store manager or the corporate line would do to help. They could have offered to still get the order ready and still give me the things that I ordered on a curbside or something but no assistance was offered at any time by anyone that I spoke to. The manager and the Claudette person that I spoke to were completely rude and said well what do you expect us to do? I expect you to give CUSTOMER SERVICE! Will not be shopping from this store any more.

recently, the mail delivery service is terrible: one order is sent by several tracks, there are products with an expired expiration date. There are also often damaged products that walgreens does not compensate for in any way. It is a pity that such negative transformations have taken place in the last year. From the latter: the package was encoded and the goods simply cannot be used, walgreens claims that everything is ok. Just no reaction. Pay money and get not what you paid for. Order number: 210460010871 Tracking #: 270044857506

DR sent prescription to store with instructions to be picked up Jan.31 because of surgery the next day.I called a few days before to make sure they had pain medication. The pharmacy told me I could get then January 31 I called that dayto make sure they were ready I was told me I did not pick them up in the 7 days I had to get dr.to get them. It was late that evening when I was able to get them.I was suppose to have another prescription and they did not tell me. this is not the first time with this store.I am changing stores to see if better or I will go to Walmart

Hold times on the phone are totally unacceptable. Should’nt take 45 wait to talk to someone.

Am a senior ( 76), who is livid over Walgreen's policy on refills for a controlled substance- Zolipedem Over the last few years, my pharmacy on 37 West in Toms River New Jersey has changed the refill Window on this drug from 5 days since the last refill to 1 day. I've adjusted to this policy and still cannot get satisfaction when after confirming my prescription yesterday ( AI robot ) they inform and deny me a pick up of the drug today via text. They say it's not 29 days since my last refill : 12/29/23. As of today 1/26 , it is 29 days. Not according to their math .They don't count today even if I picked up the prescription on the 29th @1:00 PM and picked it up today after 1:00 PM Their service and comprehension of math is not a way to help this customer/patient They make me sicker and anxious

Recently I was the winning bid on Liquidation.com where Walgreens will auction what they describe as shelf pulls or over stock items. The manifest that Walgreen provides to the bidder along with the MSRP for each item is a total fraud (as per proof) and the items that is described is also a total fraud. What I received was old melted chocolate and the rest was junk, with no resale value. The company leadershipe should be ashamed at whaty they are doing to a once respectable business.