Staff does their best but our local store needs to double the staffing and double the sq footage of the pharmacy section. Staff are bumping into each other and rushing to get off the phone; easy to make mistakes in such conditions. A 5* after that.
JO
Jocelyn
Greeting as entering Walgreens
I was at a Walgreens in Woodbury, MN. I easily found everything I was looking for but the greeting as I entered the store was not like the greeting I receive from Christina at the Walgreens on White Tail Dr in Cedar Falls, IA. I believe she is a very important asset to the store. You always get a greeting, wave and a smile from her.
PD
Patrick D.
Pharmacy Clerks need to remain clerks, and stop pretending to be DEA agents!
The customer service of al the Walgreens Pharmacies are horrific ! The clerks at the register treat anyone who is LEGALLY prescribed a controlled substance, as if the customer is a drug addict ! State law states the specific prescription I am speaking of, can be filled 28 days after the prior prescription. This medication has been out of stock on numerous occasions. The "clerks" playing DEA agents will refuse to fill it until the 30th day. They have actually lied, and said my insurance is not allowing them to fill it ! When I have filled the exact same medication at another pharmacy at 27 days ! The medication being out of stock, when I went to fill it on th he 30th day. I was told it would not be available for 5 days. The medication can NOT be abruptly halted. Severe withdrawal symptoms will occur. They could not care any less ! I have avoided going to Walgreens almost as much as CVS ! The small pharmacies of the past are being put out of business by these giant heartless corporations !! Turning these corporations into monopolies!! It is a shame!!
LA
Laura
Walgreens Experiences
I like the website to place an order, but when I arrive to the store in Lutz, Florida, it takes forever to pick it up. It doesn’t matter whether you go through the drive through or go in the store. They just don’t have enough people working to get the job done.
AC
Ashlee C.
Express pay?
Express pay?! COMPLETE WASTE OF TIME! When it first launched, it was great; download QR code, scan, DONE! Well, now it's just a joke! You get the code, but still have to stand in the general line; that's perplexing. What's the purpose of a dedicated line when you won't staff enough people to cover it, especially during peak times. Honestly, that would've kept the regular line at a manageable length instead of 20 people waiting in one line. Here's an idea. If you don't want to increase the staff, perhaps there should be some sort or kiosk where guests can simply scan their QR, swipe their ID or alternative ID, and keep it moving?? Tonight was beyond frustrating, not only for me but multiple people in line with me, and it could've been avoided had you all been proactive. Maybe I'm asking for too much? Just food for thought
NO
None
This made me hate Walgreens
Ok so overall I love Walgreens. I respect the new pharmacy fill time. However every other time they fill it the day before I run out. I have extreme anxiety and panic attacks Along with agoraphobia so the day I wake up to get my meds I won’t have any. If I get hurt from my anxiety or panic attack and end up hospitalized cause I didn’t have my medicine to take cause the one person working wouldn’t do one day early like all the Others every month For years I will personally hold them responsible. If they care about my care they should have said the night before no problem.
HE
Helen
Walgreens…
Walgreens CUSTOMER_SUPPORT_+1__(8.5.5)_--369...8565__
CUSTOMER_SUPPORT_+1__(8.5.5)_--369...8565__
I use the Destin, FL, Walgreens store, located at 977 Highway 98 East. The Pharmacy Manager is Nevine Sorial. I'm a transplant recipient which means I take daily pharmaceutical drugs to live.
I've tried several local pharmacies and this pharmacy and it's pharmacy staff are outstanding. Some of my medications change frequently. Nevine Sorial has become my go to person that helps to coordinate these changes as well as answering my ongoing questions. I trust Walgreens and Nevine Sorial with my life giving prescriptions.
DB
Destiny B.
Today I went to the Walgreens on McKennans church road
Today I went to the Walgreens on McKennans Church road and as I was checking out with my boyfriend I was waiting to pay for my pictures I had bought. The phone was ringing and she had asked us to press a button on the far left and as we were kindly going to, there was about 8 buttons on the left and she continued to huff and puff . I do not work here lady ! And along with her rude attitude I will not do anything for you. Everyone at the pharmacy is always kind ! And along with the other light skin cashier who I asked for assistance with was very kind. However that white lady is very rude and ignorant to think that I know anything about working at Walgreens