WalgreensReviews of walgreens.com

I was refused service by the Pharmacy Manager! I called in to ask if I could buy some over the counter meds, as I tested positive for Covid. i DIDNT WANT TO INFECT ANYONE AND i WAS TOLD MY REQUEST WAS NO PROBLEM.. I got permission and drove to the store. She made me leave the drive through and come into the store while transmitting Covid to customers and employees. Then she started Telling lie after lie to cover up the fact she denied me service at the window, then after I called her out for her lies, she refused to take my credit card. Sandy store 20th E. 9400 S I would like to file a formal complaint This is how you EARN A POOR REVIEW.

I had the worst customer experience of my life today. I've never had an employee yell and roll their eyes at me, nor have I seen a manager get in the face of an employee to verbally assault and humiliate them in front of customers. Today I had both. This morning at Walgreens I got my items and went to check out. From behind me a manager, named Barb, hollered that I needed to come to her and check out at the photography counter instead. I tried to exchange pleasantries and thank Barb to which she rolled her eyes at me, turned her back, and stormed off. While she walked away she yelled at another employee, named Mary, to stop her work and attend to me. Mary, in the middle of film development which can't be walked away from lest the film be destroyed, told Barb as such so that Barb could assist me herself. Barb rebuked Mary in a horrible tone of voice and continued to walk away. In response to my experience with Barb so far I told Mary it was absolutely fine, to please take her time, and that I am very patient. Immediately in response to me, Barb yelled at us both that no Mary was going to help me immediately. Mary tried to reason with Barb, who was in an obvious rage towards everyone, to which Barb charged Mary. Barb stormed right into Mary's face and began to verbally assault, insult, and humiliate Mary yelling out loud for the whole store. After Barb stormed away again Mary came up to me, apologized for how horrible my experience had been, and helped me get checked out. Mary displayed a level of professional bearing under duress that I haven't seen since my time in the military. Mary treated me with an extraordinary courtesy and kindness given the situation we had just been in. Conversely, I've never seen a worst example of toxic leadership than Barb. I've seen a lot of people at their worst and most miserable. Yet, out of all the horrible leadership I've seen in my life today was the worst.

Each time I have my prescription refilled there is an issue of some kind. When I asked to figure out how to resolve it, I was hung up on. Very frustrating and I feel helpless dealing with such terrible customer service and care.

Would be less than 1star. We have been doing business with RX department for so many years and today we need to use the restroom while we were picking up our RX and they told us that we could NOT use it since they are not for customers. Insane! Isn’t it. It’s a business that wants you to buy from them but they don’t want to let you use the restrooms. Totally illegal and crazy. Will be changing our location and taking business somewhere else as of today. Horrible!

Walgreens pharmacy owes me $250, as I was told that my partial payment for a prescription on backorder would be repaid (by them) once 'prior authorization' (P.A.) went through on a prescription they only had a limited amount of. I was told the P.A. came the following day (along with the 2nd half of the prescription) and I went back to pick up the script AND the repayment I was told would be given back to me at that time. Upon arrival I am told the computers were down and that I will have to come back again on the following (3rd) day in order to get this repayment. I came back that following day juat as I was told to do, and they refused to give the repayment sue to the fact that it had to be within 24 hours of the original transaction. This wasn't possible due to the computers being down, and so therefore I as told I was nit getting what they told me I would be repaid. Two thumbs way down for Walgreens pharmacy at Hodges Blvd. and Atlantic Blvd. in Jacksonville, Fl. Shame on YOU. I was in the middle of what turned out to be 20 surgeries over 6 years and that's how they treat customers/patients in dire need and limited means.

I used to love this pharmacy. They are not as good as they used to be. I needed my covid meds. They had plenty of time to fill it. Now I have to wait until morning.

Hi. To the CEO of the Corporation. on 09/15/24 I when to the store located on 18665 Biscayne Blvd Aventura FL 33160. I been a customer since 2018. and now I am part of the mywalgreens plan, so what it means I am very fecundly customer. that day I was shop some Ities as usual , one it was a Nivea cream I saw it was discount. $10 us but when I went to pay. it was regular price. 868 / 5,000 Supposedly the manager on duty(Esther) made reference in an inappropriate tone that the offer was only with Walgreens points, which I returned. Thinking that they were going to return it to my mywalgress card. They gave me a credit for the store, which I asked again to the person who was serving me, who did not answer absolutely anything, and let the "magnifier" answer. I want to report her. Ms. Esther, because she has a poor customer service apart from that she was eating at the same time that she was arguing with me. THEY SHOULD NOT ALLOW THIS TYPE OF SHARING FROM A MANAGER. You can review the cameras from that day. and I hope that they give a resolution to this complaint. which I will put on all social platforms. There are many more better people than her who would like to provide true customer service and leave the WALGREENS company on high!!

Pharmacy tech refused to smile or make eye contact with me or any of the prior customers that I observed. I could switch to a mail order provider, but I try my best to buy local and support the neighborhood Walgreens. Why?! I could not believe the rudeness of the pink-haired tech, despite my initial approach to the counter with a genuine smile and pleasant greeting (I know Walgreens staff are under pressure and always do my best to be a friendly customer). Indeed, as the transaction dragged on with the tech exuding palpable disgust, my wife actually said, "You are rude." The tech didn't even raise an eyebrow or engage or seemingly care in anyway. My wife next complained to the store mgr and later deleted her Walgreens account and app and has switched her Rxs to another provider, as even buying shelved items is tedious because everything is locked behind glass. In the future, I guess I'll wait in line by myself, patiently awaiting my opportunity for another sub-par experience at Walgreens.