WalgreensReviews of walgreens.com

There is a lack of responsibility with our pharmacies. My doctor called in my medicine on a Thursday and my medicine was set to be filled by the pharmacist for the following Monday. so why is our medicine called into the pharmacist? to my understanding from the home office, they fill it to their discretion so it makes it okay not to fill that medicine for five days? that's not taking care of anyone's health by any means and if it's done to me I'm sure there's millions out there it's happening to them too Why cant we put the pharmacist in jail for not filling the prescription on time? they do it to parents Especially when they lose the prescription

I like going to the store, the staff are super friendly, they always help me, they are kind, they have the knowledge of the store, prepared to do their job with the greatest attention that we deserve as customers, BUT, THE ONLINE COSTUMER SERVICES DOES NOT WORK, SIX CALLS AND NO ONE COULD HELP ME WITH A SIMPLE EMAIL, THEY DON'T EVEN KNOW WHAT MY PROBLEM WAS, I DON'T KNOW IN WHAT COUNTRY THEY HAVE COSTUMER SERVICES, BUT IT'S TOO BAD.

My doctor sent in a prescription Monday, January 6, 2025 to the Walgreens pharmacy in Chaska, MN. I do not have a car and was unable to get to the store until Sunday, January 12. We waited in the drive through line for an hour and five minutes. The truck in front of us was at the window for 29 minutes. When it was finally my turn I was told it wasn't filled yet and would be ready in 40 minutes. I returned home and waited for it to be ready. The next afternoon it was still not ready. I called and sat on hold for 16 minutes to talk to someone. I was then told that the medicine was not in stock, it was past cutoff time for ordering that day (so they still hadn't attempted to fill/order it!) and so it would not be available until Wednesday. Wednesday afternoon I checked and it was finally ready. It was available for delivery, which I decided to do since I don't have transportation. My choices were 2-3 business days delivery for $1.99 or same day delivery for either $4.99 or $5.99 (I can't remember), as long as ordered before 3:00 p.m. It was just past 2:00 and I'd already waited a week and a half so chose same day delivery. Now it's the next day, 12:02 p.m. and it is still showing to be at the pharmacy. I am currently on hold (17 minutes so far) to see what's going on. Omgosh. The phone just went from hold music to ringing and then they disconnected! Do not use this pharmacy!

Walgreen's never responded to June 24 script sent by Dr for glucose monitor. I called pharmacy and tech said they never rec'd order. She did not even bother to look up my name. I called back & spoke with pharmacist. Order in system. Walgreen's just never responded to script. Dr again sent order today. Pharmacist said order was for wrong monitor. Do not waste your time. Find a new pharmacy.

I am Mahendra Shah 69 years older today's dated 01/13/2025 I have an appointment with 5525 159th Street, oak forest Illinois 60452 Walgreens store for covid 2025 vaccine and flu shorts vaccine at 10 AM I visit at the time at the store pharmacy division one lady is working as an attending, she put up mask on her face and at the speaking time she speaks 50% word by nose since i can't understand what's she want information from me since i request her please use Google translate and i open my moblie Google translate app and request her speak here or type here since i can provide my information whats you have required thats time she replied me come with someone now i canceled yours apartment and within 2 seconds she canceled my appointment. In my 69 years life I never seen this type of behavior by any employee with any customer

I submitted a mail-in complaint about a specific employee who was inappropriate towards me, yelling at me not to be "combative" twice, and worse. More than a week later, a store manager called me saying she didn't know why she was given my complaint. When I asked her if she had read it, she said she had but that it was vague. I assure the reader that my complaint was very specific. She loudly talked over me, showed no interest whatsoever in my statements, and generally was disrespectful towards me. She is completely wrapped up in herself. Her attitude was abominable and a waste of my time. Why hasn't she been fired?

I would give a zero if possible. I haven't gone 1 month without having issues with Walgreens. 3 months ago I changed locations hoping that would help. It has not. The new location seems to be even worse. Constantly getting meds wrong and running out of medications seems like a monthly ordeal. Have been there literally 5 times so far this month alone trying to get prescription refills. If anyone is thinking of using Walgreens, do yourself a favor. Throw the prescription in the trash and bang your head against the wall. You will get farther with less of a headache this way.

It took more than 1.5 orders to put in an order at Walgreens. The first attempt was online - no connection. The rest of the time was by phone - about 7 or 9 different calls answered by a human then shifted to automation that could not understand the numbers I was entering. Only when I threatened to go on Facebook with my complaint did the order go through. In my 87 years I HAVE NEVER HAD A WORST EXPERIENCE WITH A STORE. NEVER!!!